Tony,
I will give you the paraphrased version since the full version would take me a full day to prepare...
Basically I signed a site up onto eaycgi back in Oct 2007. Got the DNN working and it was great for 1 year. I recieved a migration note that they were moving us to a new more reliable platform. The emails sounded great. They would get our site online and tested on the new platform and roll us over only when things were working perfectly.
In October 08 they did the "migration", sent us an email that it was successful and that they switched us over to it. We checked and the site was down. It took them almost a month to fix the problem. On a daily basis they would send us a ticket saying that it is now working, yet it wasn't. In the mean time I had to setup a redirect to the old site on the temp domain(pre migration). Finally they restored the site but used a database that was a month old. They did not seem to comprehend that users are on the site, posting, etc, and that the content changes daily. I later restored the database after hiring Anotony from WebPC to help us through the migration (I have a day job ;-)). He did a great job for us but agreed that EasyCGI was a mess.
After another couple weeks the site was up and seemed to be stable. Then we would get periods where the site would be down for a couple days... EasyCGI was not responsive and would send us emails saying the site was up and working again. We check and it was not... We then made the decision to move as painful as it is when the site was down for 2 days straight and no relief in site...
Finally the PowerDNN part of the story... we signed up last night at 10PM, I FTP'd the site and DB last night, send some basic instructions and moved the DNS. This morning the site was online and working.
There were a couple minor glitches on the PowerDNN setup, namely in the web.config deprecated connection string there was missing "server=", causing a couple old modules to break, also a file permissions issue on the site. Overall a great experience with PowerDNN... I am just happy that you guys were so responsive and I am sure this is the start of a long relationship...
Tony Valenti wrote
Welcome aboard Joiseystud!
I am super curious to know what exactly happened on easyCGI. I know they used to have a good reputation in the linux arena, but it seems like recently everything has fallen apart.
If you have any details on what happened, I'd really like to know because I want to make sure we never make the same mistake they did.