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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Password Reminder wonPassword Reminder won't send: "Password could not be sent at this moment...."
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2/23/2009 10:15 PM
 

SMTP Configuration Test works fine.

However, when users click "Forgot Password" and give their username, then it errors:

"Password could not be sent at this moment. Please try again later or contact the site administrator."

Checking Event Viewer shows the real error: Instead of using the HOST email setup in Host Settings (what the SMTP Configuration Test  uses) it's trying to send from the Admin email.  

Where can I configure this to behave as needed in a hosted situation where all emails must be sent from the 1 email account approved by the hosting company?

AssemblyVersion: 04.08.04
InnerException: Mailbox name not allowed. The server response was: 5.7.1 <someADMINemail@aol.com>: Sender address rejected: not owned by user noreply@theHOSTEMAIL.com

 

Also, where else are emails that DNN tries to send from ADMIN instead of from HOST?

Finally, FYI, here is the line from web.config showing that enablePasswordRetrieval="true"

  <add name="AspNetSqlMembershipProvider" type="System.Web.Security.SqlMembershipProvider" connectionStringName="SiteSqlServer" enablePasswordRetrieval="true" enablePasswordReset="true" requiresQuestionAndAnswer="false" minRequiredPasswordLength="6" minRequiredNonalphanumericCharacters="0" requiresUniqueEmail="false" passwordformat="Encrypted" applicationName="DotNetNuke" description="Stores and retrieves membership data from the local Microsoft SQL Server database" />
 

 

 
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2/23/2009 11:14 PM
 

Most emails, except for Test SMTP and Portal creation emails, are sent from the Administrator account for the current portal. You can configure the email address for that user in their profile. The default Administrator for a portal is a setting on the Site Settings page.


Chris Hammond
Former DNN Corp Employee, MVP, Core Team Member, Trustee
Christoc.com Software Solutions DotNetNuke Module Development, Upgrades and consulting.
dnnCHAT.com a chat room for DotNetNuke discussions
 
New Post
2/23/2009 11:22 PM
 

I don't want to change the portal admin's email address to be the noreply email set in my hosting's company's settings.

I also don't want to have to add a second admin user for each portal.

What other options are there?

 
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2/24/2009 10:27 AM
 

You options are pretty much configure the proper email address on the admin account, or create a second user. DNN pulls the email from the administrator account for a portal.


Chris Hammond
Former DNN Corp Employee, MVP, Core Team Member, Trustee
Christoc.com Software Solutions DotNetNuke Module Development, Upgrades and consulting.
dnnCHAT.com a chat room for DotNetNuke discussions
 
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