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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...04.09.01 Registration Emails Not Sending04.09.01 Registration Emails Not Sending
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8/20/2009 11:07 PM
 
Steve Scott

Joined: 8/3/2008
Posts: 14

I am not getting Registration emails or password change emails at all. Feedback works fine.

The interesting thing is that in my 4.8 site when I reset a password, the message at the top of the module states that a reminder email was sent and it works. But with my 4.9 site, the message only states that the password was reset - nothing about a reminder email.
 
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8/21/2009 10:58 AM
 
Patrick Renner


Joined: 11/15/2007
Posts: 34

Steve - just to check the basics, have you tested the SMTP settings in the Host Settings menu? This would be the first thing to check if you haven't already.
 
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8/22/2009 9:47 AM
Accepted Answer 
Steve Scott

Joined: 8/3/2008
Posts: 14

Yes I have done this test and it successfully sends the test email. I am using APSDotNetSotorefront on this site and it sends emails successfully too as does the Feedback module. But the User provisioning emails (Registration, Password reset, Role Assignment) do not send.

I am beginning to wonder about 2 possible root causes;

  1. ASPDotNetStorefront somehow broke things when it added the store stuff to the profile
  2. 4.09.01 needs to be configured differently

Any expereince with these in combination?
 
New Post
8/22/2009 12:57 PM
 
Steve Scott

Joined: 8/3/2008
Posts: 14

Problem solved - the email address was not complete in my Host config. It did not have the domain added (a must). It was not detected because it was in the host's domain so all of my test emails were going to other addresses in the same domain. Feedback has a different source email address.

Thanks
 
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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...04.09.01 Registration Emails Not Sending04.09.01 Registration Emails Not Sending


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