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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...newsletter ignoring expired rolesnewsletter ignoring expired roles
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9/10/2009 4:43 PM
 
Oscar Im

Joined: 5/17/2006
Posts: 45

I need some help troubleshooting the newsletter module.  I want to send a newsletter to a particular role.  That role has users that have expiration dates in the past , thereby no longer a valid member of the role.  When I send a newsletter to members of that role, all users receive it, including those expired users.  Can someone tell me how I can troubleshoot this issue to see where the problem is?  I have another site using the same versions of DNN and the newsletter module and the modules is working as expected, expired users don't get the newsletter.

Thanks,

 

Oscar
 
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9/11/2009 7:11 AM
 
Sebastian Leupold


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Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212

AFAIK this has been fixed in DNN 5.1.0 and above. Which version are you using?

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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9/11/2009 10:12 AM
 
Oscar Im

Joined: 5/17/2006
Posts: 45

I am using v5.0 on a hosted server.  Is there a workaround or a fix that I can apply to my installation?
 
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9/11/2009 10:52 AM
 
Sebastian Leupold


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www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212

quick fix: remove users from expired roles.

This might be done via the following SQL statement used in Host :: SQL: 

DELETE FROM {databaseOwner}{objectQualifier}UserRoles WHERE ExpiryDate < GetDate()

Note: this will affect all portals in your installation.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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9/11/2009 2:24 PM
 
Oscar Im

Joined: 5/17/2006
Posts: 45

Thanks Sebastian.  I hate to delete the user from the role because I'd like to keep track of when that user's membership in the role expired.  I have another installation of v5.0 under a different account with the same hosting service and this error does not occur.
 
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