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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Is snowcovered getting worse?Is snowcovered getting worse?
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2/7/2010 2:10 AM
 
armand datema wrote:

Hi

I haven't realy bought things of snowcovered since the takeover but before when I needed a refund I would get it but that was a while ago allready. There was one rule tho that it needed to be within thirty days so they could refund from the developers money before paypal payout was done. I never did difficult myself with giving refunds if they wanted it and reason was valid they got it.

But I had clients that had the same issue so I realy think DotNetNuke / Snowcovered should step up to the plate.

Its true that a lot of the modules are crap or plainly core modules with simple addons, asp.net wrappers for free jQuery code but its up to the person to buy or not. I have refrained from buying becvause of this quality and stories I hear about faulty products no refund posibillities. This is not giving DotNetNuke the best name especially since SnowCovered is now theres.

I will stick to the developers I know and custom moodules

just my 2 cts

 

 

 

Is it wrong to take a free JQuery plugin, package it to make it work as a DNN Module for non developers to use? Unless the plugin's license prohibits it, I don't see anything wrong with this. For non module developers, it's a service you're providing.  A lot of users do not know the difference between Javascript and Chinese.

 
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2/7/2010 2:23 AM
 

I think there's merit in Mark's idea of an official stamp of approval for modules.  This sounds like it could be a win-win-win situation for DNN - Module Developers - End Users.

As for refunding a customer - it's not relevant whether or not SnowCovered paid the developer. This has nothing to do with the 'retailer/customer' relationship.

Unless very clearly stated otherwise, SnowCovered should certainly be responsible to the customer for what it advertises and chooses to sell.

 
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2/7/2010 8:00 AM
 
Mark Allan wrote:

 I think there are 3 things that would help here (any or all of which may well be in the pipeline already):

  1. Improve the baseline quality of the core modules, so you know that when you choose DNN you're going to be able to cover the 90% case out of the box without too much pain and consultancy. Progress is being made here (e.g. the blog module), but there's definitely more to do.
  2. As the core modules are no longer pre-installed by default, make it much clearer what core modules are available and what they do. This could do with being highlighted on the download page, during the install and when logged in as admin .
  3. Introduce an official stamp of approval for third party modules and skins, indicating that it has been independently verified to do what it claims and ideally that a reasonable level of documentation and support is available. I seem to remember there was also an effort a while ago to introduce a basic code review process, which could maybe be resurrected and made a criterion for a "gold" stamp.  I'm sure serious developers wouldn't mind paying a fee to cover the cost of the approval process if it helped to distinguish them from hobbyists like myself.

And yes, if you buy a product from a reseller, they should be the ones responsible for refunds etc. Not sure about the US, but I think this is the law in most jurisdictions.

Alan,
  1. All non-admin modules, bundled with DotNetNuke (except Text/HTML) are developed and maintained by individual teams of volunteers. I agree that not all modules have same quality and development speed, depending on size of the team and free time available by the lead and other members. If you want to improve the outcome, contact the team lead and voluteer to become a team member - this does not only appeals developers, but you may also contribute in testing and documentation.
  2. There had been a decision by the DNN Corp. to decrease visibility of existing extensions - AFAIK in order to increase options for other open source extensions to become bundled with DotNetNuke framework in the future. Bundling might be substituted in the future by an integrated download option, like for Firefox Add-ons.
  3. There is work going on to replace the current release testing process, executed by core team members (managed by myself during the past 2½ years). AFAIK, this task shall be taken over by the community in the future to allow for more extensions to be handled and free up core team resources.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

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2/7/2010 2:53 PM
 

In my opinion there is nothing wrong with writing an asp.net/DNN wrapper for an open source (free) item such as jquery UI and selling it. Your time is worth money and if priced right could offer value to buyers by saving them the time of writing the wrapper themselves.

However, taking something free such as jquery UI and throwing activation on top of it and removing the jquery copyright from the code is taking things way too far. It's one thing to expect compensation for your effort. It is something totally different to leverage free code as a get rich scheme.

 
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2/7/2010 4:27 PM
 

Sebastian, you'll be pleased to know I already offered my services to any project that needs it, I'm just waiting to hear back if anybody wants me.

I must say I'm intrigued by the idea of blurring the distinction between core modules and third-party modules, it could be interesting to see the core modules fighting it out on equal terms on Snowcovered!

 
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