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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Lost Host Password, Setting IsSuperUser fix does not workLost Host Password, Setting IsSuperUser fix does not work
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3/11/2010 7:03 PM
 
Rodney Brown

Joined: 4/20/2004
Posts: 2

Hello,

I am helping a friend update his DNN instance and he has somehow mangled the host superuser login. I have tried two different methods to fix this (created a new user and over-wrote the password and password-salt data in the aspnet_Membership table, and I have also tried to just set a new user to be a host account via setting the IsSuperUser bit to 1. It seems that the system is rejecting any attempt of a superuser to login (Normal "Login failed..." message).

Is there any other trick or technique that I am missing?

From what I am seeing, I believe that the original password got mangled with a version update / migration that reset the validation keys. That appears to be cleaned up now.

Thanks,

Rod
 
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3/11/2010 7:50 PM
 
Barry Watts

Joined: 8/11/2009
Posts: 9

The same thing happened to me today. I upgraded my site (from 5.1.1 to 5.2.3) and now I can't log in as host or admin. Forgot password doesn't work.

Thanks,

Barry.
 
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3/12/2010 5:26 AM
 
Sebastian Leupold


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www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
if you have access to the database, please follow this procedure: http://www.deutschnetnuke.de/AboutDotnetNuke/V3V4TippsTricks/HostLoginvergessen.aspx
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
New Post
3/13/2010 5:24 PM
 
Barry Watts

Joined: 8/11/2009
Posts: 9

I didn't forget the passwords, something happened during the upgrade that makes them invalid. I did have one step in the upgrade process out of the ordinary. Previously, so I could access my SQLExpress database from SQL Server Management Studio, I had followed the instructions in Shawn Mehaffie's Blog (http://www.dotnetnuke.com/Community/Blogs/tabid/825/EntryId/1202/DNN-SQLExpress-SQL-Server-Management-Studio.aspx)

So after copying the new package into my installation directory, I modified the Web.config with my previous SQL connection strings, and then restarted my site. It went through all the updates successfully, but now my usernames and passwords don't work. Again, I haven't forgotten them. I'm entering them correctly, but they fail.

Thanks.
 
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3/14/2010 6:50 AM
 
Sebastian Leupold


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www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
if the site is unable to locate the database, the installer may have altered the machine key in your web.config file. restore original value from a backed up version prior to your changes.
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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