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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Period "." in name fails Feedback modulePeriod "." in name fails Feedback module
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1/12/2011 8:10 PM
 
Gary

Try to temporarily disable "Email Validation" in Module setting, Restart the application from Host >> Host Settings and check if that work for you. 

Good Luck



Rashid KAZI
Rashid.KAZI @ DNN4Less.com

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1/21/2011 11:44 AM
 
There does not appear to be a way to "turn off" email validation. There is only a validation string which cannot be blanked out. \b[a-zA-Z0-9._%\-+']+@[a-zA-Z0-9.\-]+\.[a-zA-Z]{2,4}\b

What happened today is that the user saw three entry failures & I received three perfectly fine email copies, just as if it all worked correctly. The supplier company's email addresses are all form First.Last@Suppliersdomain.com.

Gary
 
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1/21/2011 12:55 PM
 
Gary,

I'm not so sure that it is the email validator in Feedback that is causing the issue. I tested the regular expression you posted against several email addresses having a period in the portion left of the "@" and as expected from looking at the expression my regular expression tester returned a match in all cases. If the email was found to be of an invalid format during entry, the user should get a different error immediately after tabbing out of the email field or upon attempting to submit the form. If any of the validations fail, the form will not be submitted.

The email regex that you posted is the same one that is the default for that version of DotNetNuke. You might also want to check the regular expression used for user account email validation. As I recall, it is that one which is used in the core SendMail code to do a final validation check. When logged in as admin user, navigate to Admin-->User Accounts and in the action menu (hover over the triangle) to the left of the "User Accounts" title, select "User Settings". then locate the field for "Email Address Validation". It "should" be the same as the default regex used by Feedback.

If that is not the problem, try setting the Email Validation Expression in the Feedback module settings to the following which will validate any character string having two parts separated by the @ character:

.+@.+

Note that it is simply a period followed by the + symbol both before and after the @ symbol. If users with a period before the @ in their email address are still not able to have their feedback sent, be sure to reset the email validation expression back to the default. We'll then have to look outside the Feedback module for the issue.

Bill, WESNet Designs
Team Lead - DotNetNuke Gallery Module Project (Not Actively Being Developed)
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Current: UserExport, ContentDeJour, ePrayer, DNN NewsTicker, By Invitation
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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Period "." in name fails Feedback modulePeriod "." in name fails Feedback module


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