Hey Guys,
I saw this post this morning and I wanted to personally reach out to everyone on this thread.
It is true that PowerDNN's prices are generally higher than what you'll find most other places, but that is because we specifically try to target business customers with business class service and high-end DotNetNuke expertise. If we outsourced our support and simply sold customer's disk space and RAM (and made you do all the work yourself) then we'd be able to charge the same price as everybody else, but there would be nothing special about what we do either.
I take a lot of personal pride in PowerDNN being the best. Like any company, sometimes when we hire new team members, it may take them a few months to find their footing, but if anyone ever has an experience where they feel like things aren't being handled the way they should be, please email me directly (
Tony.Valenti@PowerDNN.com ) or fill out the survey that's at the top of every response our team provides (both myself and all of our managers read every one of those surveys).
@Adam Kirkbride - I am sorry about how your account was handled in the past - the person who was in charge of your account is no longer with the company. If there is anything I can do for you in the future, please let me know and I'll do just about anything it takes to make up for the past.