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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Profile Photo IssueProfile Photo Issue
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11/26/2013 3:52 PM
 
Having the same issue with the profile pic not showing.
One account can assign a pic fine. Looks like it generates 3 sizes in the user folder for the accounts when it works correctly.
With any other user uploading the profile pic, the pic file gets uploaded just fine, but the profile page shows nothing after "Update", the dropdown file list shows nothing, and the pic doesn't get resized to the other pics like when it works with the one account. Error logs are not saying much.
 
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11/26/2013 4:41 PM
 

I am having a similar issue, but some users pics are fine and some are not - I have found it depend on the account type.

With some testing, this is what I have found out .... it seems that the broken profile pics is only a problem for "super users". (at least this is what I can confirm at this time)

For a regular user, they work fine. They can upload/update their profile pics as per normal. They can hit the profile pic dropdown and their uploaded pics will show in the list.  

If I take that same user and change them to a super user, the pic that was previously working stops working and the profile pic dropdown no longer works. Now, I can upload a file and it will end up in the user dir, but it doesn't get processed at all (auto-create the different sizes), and the dropdown shows nothing, and no pics show in the profile.

If I take that same user and change them back to a "regular" user, everything is fine once again.

So, Im not sure if this was by design or if this is indeed a bug?

 

 
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2/8/2014 9:28 AM
 
have the same problem with version 7.0.2

i can upload files using file manger module, can update profile properties but can't change photo.
The photo is uploaded (can see the bar growing when i drop a big file) but is never updated.

i'm using a super user account
 
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10/23/2014 8:23 AM
 

May be an old issue but still is (was) an issue.

I was struggling with this issue today. I knon 100% I have had it working before.
Tried all suggestions here.
Installed a 733 and saw it working there.
Upgraded my dev instance to 733 as well (was on 732). No change :-(

What is differing? The SKIN.

Changed to the "Host: Gravity - 2-Col" skin on the page/tab UserProfile. And also the container to "Host: Gravity - Title_h2" but not sure if that makes a difference.

What do you know. It actually started working.

Will now try to see if I can spot if there is something missing in my other skin that is affecting this issue.

Cheers
Mikael


If it's stuck but's not supposed to be, WD-40 it.
If it's not stuck but supposed to be, duct tape it.
 
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1/14/2016 6:38 PM
 
Hi All ,
Profile pictures are working fine earlier but customer asked to disable it. So it was disabled in the site .Now they want Profile pictures back the one who worked on it is out so, I am trying to figure it out how he stopped.
File dropdown and Upload Images buttons are not responding and also there are some errors on the page if i checked in the developer console.Following are the error messages

Uncaught TypeError: i[n] is not a function
Uncaught TypeError: Cannot read property 'options' of undefined

Any suggestions to trouble shoot the issue is muvh appreciated.

Thanks in Advance.
 
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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Profile Photo IssueProfile Photo Issue


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