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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Can't access site settings DNN 7.3.1Can't access site settings DNN 7.3.1
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7/31/2014 11:35 AM
 
Robert Fulop


www.fruitsteading.com/
Joined: 10/3/2009
Posts: 153

On some of my sites I get this error when logged in as host and trying to access Site Settings:

"A critical error has occurred. Selection out of range Parameter name: value"

I can access site settings on some of the other sites within the same DNN install..

 

Full error:

DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke

ExceptionGUID:6d8e2cc5-8314-4772-8244-a1bbd3c5d588

InnerException:Selection out of range Parameter name: value

FileName:

FileLineNumber:0

FileColumnNumber:0

Method:Telerik.Web.UI.RadComboBox.PerformDataBinding

StackTrace:

Message:

DotNetNuke.Services.Exceptions.PageLoadException: Selection out of range
Parameter name: value ---> System.ArgumentOutOfRangeException: Selection out of range
Parameter name: value
   at Telerik.Web.UI.RadComboBox.PerformDataBinding(IEnumerable dataSource)
   at Telerik.Web.UI.RadComboBox.PerformSelect()
   at DotNetNuke.Web.UI.WebControls.DnnSkinComboBox. (EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   --- End of inner exception stack trace ---
 
New Post
8/1/2014 10:52 AM
 
Robert Fulop


www.fruitsteading.com/
Joined: 10/3/2009
Posts: 153
bump
 
New Post
8/1/2014 2:15 PM
 
Mark Harley


Joined: 3/13/2014
Posts: 20
I get the same error, but it doesn't matter if I log in as host or as another user. Site Settings won't load regardless of which account I use.
 
New Post
8/1/2014 4:25 PM
 
Mike Ryckman


Joined: 4/17/2011
Posts: 519
This is totally a guess... but from the error, it looks like the Skin box is being told to select a value that's not in the box... In other words - it's trying to select a skin that doesn't exist.

If that's right, you could go into the PortalSettings table and look for the "DefaultPortalSkin" and "DefaultAdminSkin" settings and make sure they're valid.

Mike
 
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9/16/2014 11:33 AM
 
cathal connolly


cathal connolly's Avatar

www.cathal.co.uk
Joined: 4/9/2003
Posts: 9676
Can anyone provide me with more detail on this exception please - I've tested a number of times and cannot reproduce it so don't know what the fix is. Some anecdotal reports stated it was a lowercasing issue, but I tried that and it had no problems (plus the lowercased folder/skin/container code is very old). Is it perhaps an issue with folders not existing (or not being moved over during an upgrade). Any details would help - please post them to this thread or https://dnntracker.atlassian.net/brow...
Buy the new Professional DNN7: Open Source .NET CMS Platform book Amazon US
 
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