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HomeHomeUsing DNN Platf...Using DNN Platf...Using Modules a...Using Modules a...Installing/Uninstalling module crashes DNNInstalling/Uninstalling module crashes DNN
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7/5/2017 5:33 PM
 
mike dixon


Joined: 5/28/2010
Posts: 6

If I install or uninstall or upgrade an existing module, the wizard goes through the different screens and upon clicking finish on the last screen DNN becomes unresponsive and no pages will load again. I haven't figured out what, just yet but eventually something happens after a few hours and it comes back online. I can do anything else except what I listed above with no problem.

 

 

This is happening with version 8.0.4 on Windows 2012 R2 and SQL Express 2012. I have tried upgrading to DNN 9.1 and the upgrade actually worked but I still had the same problem with the extensions. I have since restored the database and files to go back to 8.0.4.
 
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7/19/2017 4:47 AM
 
Will Strohl


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https://upendoventures.com
Joined: 3/1/2005
Posts: 2884
Have you checked the log file areas for any related errors? The DNN Event Viewer, Log4Net files, and Windows event log should contain some useful information that could help you troubleshoot this.

The Log4Net log file location is below:

~/Portals/_default/Logs/
Will Strohl

Upendo Ventures Upendo Ventures
DNN experts since 2003
Official provider of the Hotcakes Commerce Cloud and SLA support
 
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7/20/2017 1:11 PM
 
mike dixon


Joined: 5/28/2010
Posts: 6

All I see is repeating errors about a timeout. 

13 15:18:49,998 [REDACTED]Thread:22][ERROR] DotNetNuke.Data.PetaPoco.PetaPocoHelper - [1] Error executing SQL: ;Exec dbo.PurgeScheduleHistory

Execution Timeout Expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.

2017-07-13 15:18:50,029 [REDACTED]Thread:22][ERROR] DotNetNuke.Services.Exceptions.Exceptions - System.Data.SqlClient.SqlException (0x80131904): Execution Timeout Expired.  The timeout period elapsed prior to completion of the operation or the server is not responding. ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out

   at System.Data.SqlClient.SqlConnection. (SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)

   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)

   at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)

   at System.Data.SqlClient.SqlCommand.RunExecuteNonQueryTds(String methodName, Boolean async, Int32 timeout, Boolean asyncWrite)

   at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry)

   at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()

   at PetaPoco.Database.Execute(String sql, Object[] args)

   at DotNetNuke.Data.PetaPoco.PetaPocoHelper.ExecuteNonQuery(String connectionString, CommandType type, Int32 timeoutSec, String sql, Object[] args)

   at DotNetNuke.Data.SqlDataProvider.ExecuteNonQuery(Int32 timeoutSec, String procedureName, Object[] commandParameters)

   at DotNetNuke.Services.Scheduling.DNNScheduler.PurgeScheduleHistory()

   at DotNetNuke.Services.Scheduling.PurgeScheduleHistory.DoWork()

ClientConnectionId:3cdef759-a417-4528-afbe-a14c56887e1f

Error Number:-2,State:0,Class:11

2017-07-13 15:18:50,060 [REDACTED]Thread:22][ERROR] DotNetNuke.Services.Exceptions.Exceptions - System.Data.SqlClient.SqlException (0x80131904): Execution Timeout Expired.  The timeout period elapsed prior to completion of the operation or the server is not responding. ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out

   at System.Data.SqlClient.SqlConnection. (SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)

   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)

   at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)

   at System.Data.SqlClient.SqlCommand.RunExecuteNonQueryTds(String methodName, Boolean async, Int32 timeout, Boolean asyncWrite)

   at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry)

   at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()

   at PetaPoco.Database.Execute(String sql, Object[] args)

   at DotNetNuke.Data.PetaPoco.PetaPocoHelper.ExecuteNonQuery(String connectionString, CommandType type, Int32 timeoutSec, String sql, Object[] args)

   at DotNetNuke.Data.SqlDataProvider.ExecuteNonQuery(Int32 timeoutSec, String procedureName, Object[] commandParameters)

   at DotNetNuke.Services.Scheduling.DNNScheduler.PurgeScheduleHistory()

   at DotNetNuke.Services.Scheduling.PurgeScheduleHistory.DoWork()

ClientConnectionId:3cdef759-a417-4528-afbe-a14c56887e1f

Error Number:-2,State:0,Class:11

2017-07-13 17:18:52,278 [REDACTED]Thread:13][ERROR] DotNetNuke.Data.PetaPoco.PetaPocoHelper - [1] Error executing SQL: ;Exec dbo.PurgeScheduleHistory

Execution Timeout Expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.

2017-07-13 17:18:52,278 [REDACTED]Thread:13][ERROR] DotNetNuke.Services.Exceptions.Exceptions - System.Data.SqlClient.SqlException (0x80131904): Execution Timeout Expired.  The timeout period elapsed prior to completion of the operation or the server is not responding. ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out

   at System.Data.SqlClient.SqlConnection. (SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)

   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)

   at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)

   at System.Data.SqlClient.SqlCommand.RunExecuteNonQueryTds(String methodName, Boolean async, Int32 timeout, Boolean asyncWrite)

   at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry)

   at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()

   at PetaPoco.Database.Execute(String sql, Object[] args)

   at DotNetNuke.Data.PetaPoco.PetaPocoHelper.ExecuteNonQuery(String connectionString, CommandType type, Int32 timeoutSec, String sql, Object[] args)

   at DotNetNuke.Data.SqlDataProvider.ExecuteNonQuery(Int32 timeoutSec, String procedureName, Object[] commandParameters)

   at DotNetNuke.Services.Scheduling.DNNScheduler.PurgeScheduleHistory()

   at DotNetNuke.Services.Scheduling.PurgeScheduleHistory.DoWork()

ClientConnectionId:9c9d2e67-3a85-4809-bec0-2a728d1f6582

Error Number:-2,State:0,Class:11

2017-07-13 17:18:52,294 [REDACTED]Thread:13][ERROR] DotNetNuke.Services.Exceptions.Exceptions - System.Data.SqlClient.SqlException (0x80131904): Execution Timeout Expired.  The timeout period elapsed prior to completion of the operation or the server is not responding. ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out

   at System.Data.SqlClient.SqlConnection. (SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)

   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)

   at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)

   at System.Data.SqlClient.SqlCommand.RunExecuteNonQueryTds(String methodName, Boolean async, Int32 timeout, Boolean asyncWrite)

   at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry)

   at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()

   at PetaPoco.Database.Execute(String sql, Object[] args)

   at DotNetNuke.Data.PetaPoco.PetaPocoHelper.ExecuteNonQuery(String connectionString, CommandType type, Int32 timeoutSec, String sql, Object[] args)

   at DotNetNuke.Data.SqlDataProvider.ExecuteNonQuery(Int32 timeoutSec, String procedureName, Object[] commandParameters)

   at DotNetNuke.Services.Scheduling.DNNScheduler.PurgeScheduleHistory()

   at DotNetNuke.Services.Scheduling.PurgeScheduleHistory.DoWork()

ClientConnectionId:9c9d2e67-3a85-4809-bec0-2a728d1f6582

Error Number:-2,State:0,Class:11

 
 
New Post
7/22/2017 3:01 PM
 
Sebastian Leupold


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www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
please check eventlog and exxceptions tables - if they have thousands of rows, you should clear them, see my blog post at http://www.dnnsoftware.com/community-... (applies to DNN 8 and 9 as well)
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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