I have upgraded a test instance from 8.0.4 to 9.1.1 with no logged issues and all portals seem to be working fine. 

UNTIL I used the HTML editor to edit content and tried to add a link. I used the Browse Server button intending to locate an existing file for the link and the site went busy - not just the portal I was on but all other portals stopped responding. The w3wp.exe process started to consume a constant 40% of CPU.

The log file contains no errors and the application event log contains no obvious clues.  I had to manually kill the w3wp process to recover.

I can replicate this issue at will and would appreciate any tips on what else I can do to diagnose the underlying cause.

TIA

Steve

Hi Michael

My web.config states the default provider is CKHtmlEditorProvider

Further news: Despite the 'browse server' functionality having worked in the pasted on 8.0.4, I did see the same behaviour on my production instance yesterday. I also upgraded my 9.1.1 test instance to 9.3.2 - and still the same behaviour occurs

Thanks and regards

Steve

Hi Michael

You are probably right, but sadly the reason for that is lost in the mists of time! Could you recommend a good, up-to-date HTML Editor Provider that I should try?

Thanks and regards

Steve