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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Hosted Site - CanHosted Site - Can't Login - Please Help
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9/30/2006 6:55 AM
 
Thomas Gondesen

Joined: 12/30/2003
Posts: 16

Starting three days ago, we cannot log in to our hosted DNN 3.3 site. We have not made changes to the site in a week.

When we use the login page and put in user name, pwd and click Login, the page refreshes but we are still on the login page. No errors are listed. The site is responsive otherwise.

The host has restarted the site, and offers no other assistance.

I do have access to the database through Query Analyzer, and can make changes there.

Any ideas? Suggestions?
 
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9/30/2006 9:22 AM
 
Scott McCulloch


www.ventrian.com
Joined: 1/1/2003
Posts: 230
tjg5_99 wrote

Starting three days ago, we cannot log in to our hosted DNN 3.3 site. We have not made changes to the site in a week.

When we use the login page and put in user name, pwd and click Login, the page refreshes but we are still on the login page. No errors are listed. The site is responsive otherwise.

The host has restarted the site, and offers no other assistance.

I do have access to the database through Query Analyzer, and can make changes there.

Any ideas? Suggestions?

Hmm, has anything occurred around 3 days ago, did you upgrade DNN etc? Any other modules on the login page (are you using a custom login page?), sometimes validators can be fired stopping the event handler from handling the postback.

Is your site online so we can take a look?

Scott McCulloch
Developer, F5 Networks
Owner, Ventrian DotNetNuke Modules
 
New Post
9/30/2006 6:27 PM
 
Thomas Gondesen

Joined: 12/30/2003
Posts: 16

Hi, Scott. There have been no changes to the site in the last week. It's not a public site, so only Admins can log in.

The site is http://www.pawsatlanta.org.

Any suggestions you can offer would be appreciated.

 
New Post
10/1/2006 1:34 AM
 
mike cao

Joined: 5/7/2006
Posts: 24
Hi

       Check the machinekey value in the web.config file if it keeps the same as your backup file.

~Mike
 
New Post
10/1/2006 2:06 AM
 
IT Guru 1998

www.pdmlogin.com
Joined: 5/15/2005
Posts: 175

Your right, its just refreshing only.  I notice the "Register" link is missing?  When did this happen and what procedure was taken to do this.  THis usually happens when something has been tampered with in an unusual way.

 

-Mark
 
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