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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Menu Items DisappearingMenu Items Disappearing
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10/7/2008 3:05 PM
 

OK... anybody have any luck with this yet?

All but the first couple menus are disappearing several times a day. The busier the site, the more it happens. We have been recycling the app pool to bring the menus back, but we don't even know when they disappear until someone calls/emails us to complain about them missing.

I've been all over the forums and still haven't found a real solution.

Please post a solution if someone knows of one other than recycling the app pool of changing the web.config. If no solution yet... is there some way to automatically detect and fix the menus when they vanish?

 
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10/7/2008 4:59 PM
 

Hi Chris,
it sounds like the problem is using menus. I would suggest not using menus in your DNN installation. Another option is to just stop using DNN all together.

 

Good Luck!

 
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2/26/2009 10:33 AM
 

Will Strohl wrote

Good news, everyone...  A "fix" is on the way...  This has been added as a bug by Shaun Walker:

http://support.dotnetnuke.com/issue/ViewIssue.aspx?ID=7066&PROJID=2

Has anyone implemented this suggestion from Walker?  Did it resolve for you?  He mentions modifying the cache loading logic - that would be in default.aspx.vb?

 
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4/22/2010 1:11 PM
 
Our intranet site just experienced this problem today. And, I'd like to refer back to a reply by Michelle LaRose (3/3/2006): My website has just had this issue. I am a little bit of a newbie, so if someone could please explain in plain English what I need to do, I would appreciate it! i.e. in what file would I find the cache loading logic for tabs? I also read that you could "touch" the web config file. Could you explain what exactly I need to do there, so I can fix the problem right away? After this I will do the "fix." Or can I just do one? I can't access the host page, so I can't restart the application, unless someone knows where else I can locate it. The only page showing up on my site is the Home page. Thanks! Michelle Modifying the web config file, that I got. I'd like however to know where I would find the cache loading logic for tabs. Can someone tell me where to do this?
 
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4/22/2010 4:14 PM
 
Touching, or tickling the web.config is the process of opening the file, making a minor change (such as a space or line break) and saving it. This will have the same effect as clicking "restart application" in the host settings.
 
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