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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Install problemInstall problem
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9/26/2007 6:16 PM
 

I am upgrading from 4.0.2 to 4.06. The upgrade got to the screen :

00:00:00.015 -   Executing Script: Upgrade.SqlDataProvider Success

Warning:

Duplicate Portal Users

We have detected that the following Users have duplicate entries (they exist in more than one portal). You need to be aware that after the upgrade, the password for some of these users may have been automatically changed (as the system now only uses one password per user, rather than one password per user per portal). It is important to remember that your Users can always retrieve their password using the Password Reminder feature, which will be sent to the Email addess shown in the table.

 

When I clicked on "Proceed with t he upgrade", it returned to this screen.

Any suggestions how to proceed?

 

Thanks.

 

Larry

 
New Post
9/27/2007 12:51 PM
 

Does your portal have sub portals?  If so you might want to check to see if any of the users in your sub portal are the same as the users in your main portal.  If you do have users in your sub portal with the same username as users in your main portal its posible that your upgrade could be tripping over that, or it could be for some other reason, but that is my best guess

 

hope this helps

Mike

 
New Post
9/27/2007 1:13 PM
 

Mike,

 

Yes, my portal does have subportals and some users are the same. I am not worried about this problem since it should be easy to repair later on. The real problem is that the installation stops at this point and does not finish. I am in somewhat of a panic since I was  using this DNN portal for a course I am teaching. I dont want to do a clean install since there is a lot of material on t he portals that I want to retain.

 

Larry

 
New Post
9/27/2007 1:19 PM
 

Mike,

 

Let me add to my reply about my installation problem: When I tried to open each portal today, it gave the error "Module Load Warning
One or more of the modules on this page did not load. This may be temporary. Please refresh the page (click F5 in most browsers)."

No login appeared and refreshing did not work. Obviously the normal modules were not installed.

 

Larry

 

 
New Post
10/9/2007 11:32 PM
 

Hi all,

Am trying to upgrade and have the same problem, however I created a test enviroment to trial upgrades as have custom modules.

I attacked the aspnet_Users table and renamed some of the duplicate usernames to get past the error message about duplicate users.

Then I had an a couple of errors that told me to check 04.03.05.log and 04.04.00.log (am upgrading from 3.1.1 to latest)

Checked them and found nothing that elaborated as to why the log in module was not working.

I checked the event log and dragged out this as one of the errors:

<LogProperties><LogProperty><PropertyName>AssemblyVersion</PropertyName><PropertyValue>04.06.02</PropertyValue></LogProperty><LogProperty><PropertyName>PortalID</PropertyName><PropertyValue>119</PropertyValue></LogProperty><LogProperty><PropertyName>PortalName</PropertyName><PropertyValue>NZFS Insurance Services Portal</PropertyValue></LogProperty><LogProperty><PropertyName>UserID</PropertyName><PropertyValue>-1</PropertyValue></LogProperty><LogProperty><PropertyName>UserName</PropertyName><PropertyValue /></LogProperty><LogProperty><PropertyName>ActiveTabID</PropertyName><PropertyValue>5569</PropertyValue></LogProperty><LogProperty><PropertyName>ActiveTabName</PropertyName><PropertyValue>Home</PropertyValue></LogProperty><LogProperty><PropertyName>RawURL</PropertyName><PropertyValue>/Default.aspx?tabid=5569&amp;error=Object+reference+not+set+to+an+instance+of+an+object.</PropertyValue></LogProperty><LogProperty><PropertyName>AbsoluteURL</PropertyName><PropertyValue>/Default.aspx</PropertyValue></LogProperty><LogProperty><PropertyName>AbsoluteURLReferrer</PropertyName><PropertyValue>http://nzfs.aon.co.nz/Default.aspx?tabid=5569&amp;error=Object+reference+not+set+to+an+instance+of+an+object.&amp;content=0</PropertyValue></LogProperty><LogProperty><PropertyName>UserAgent</PropertyName><PropertyValue>Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)</PropertyValue></LogProperty><LogProperty><PropertyName>DefaultDataProvider</PropertyName><PropertyValue>DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider</PropertyValue></LogProperty><LogProperty><PropertyName>ExceptionGUID</PropertyName><PropertyValue>159e59f8-3cef-4f30-8499-ff9778d43795</PropertyValue></LogProperty><LogProperty><PropertyName>InnerException</PropertyName><PropertyValue>Object reference not set to an instance of an object.</PropertyValue></LogProperty><LogProperty><PropertyName>FileName</PropertyName><PropertyValue /></LogProperty><LogProperty><PropertyName>FileLineNumber</PropertyName><PropertyValue>0</PropertyValue></LogProperty><LogProperty><PropertyName>FileColumnNumber</PropertyName><PropertyValue>0</PropertyValue></LogProperty><LogProperty><PropertyName>Method</PropertyName><PropertyValue>DotNetNuke.Services.Authentication.AuthenticationConfigBase.get_AuthenticationModuleID</PropertyValue></LogProperty><LogProperty><PropertyName>StackTrace</PropertyName><PropertyValue /></LogProperty><LogProperty><PropertyName>Message</PropertyName><PropertyValue>DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---&gt; System.NullReferenceException: Object reference not set to an instance of an object.
   at DotNetNuke.Services.Authentication.AuthenticationConfigBase.get_AuthenticationModuleID()
   at DotNetNuke.Services.Authentication.AuthenticationConfigBase..ctor(Int32 portalID)
   at DotNetNuke.Services.Authentication.AuthenticationConfig..ctor(Int32 portalID)
   at DotNetNuke.Services.Authentication.AuthenticationConfig.GetConfig(Int32 portalId)
   at DotNetNuke.Modules.Admin.Authentication.Login.get_Enabled()
   at DotNetNuke.Modules.Admin.Authentication.Login.BindLogin()
   at DotNetNuke.Modules.Admin.Authentication.Login.ShowPanel()
   at DotNetNuke.Modules.Admin.Authentication.Login.Page_Load(Object sender, EventArgs e)
   at System.Web.UI.Control.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   --- End of inner exception stack trace ---</PropertyValue></LogProperty><LogProperty><PropertyName>Source</PropertyName><PropertyValue /></LogProperty></LogProperties>

Any information as to how to fix the problem would be great.

 

 

 

 

 
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