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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...HELP!!!!! Install DNN database errorHELP!!!!! Install DNN database error
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3/16/2008 8:08 PM
 
jb

Joined: 1/13/2007
Posts: 5

Hosted Configuration:

Hosted Webserver and SQL2000 servers.

(I had to have Techsupport add the DBOwner rights to my dbuser account.)

Goal:

Install a fresh "NEW" clean install of DNN 4.8.1

Tasks undertaken so far:

I have downloaded the install package of 4.8.1, ftp'd all install files to my hosted website root folder. Configured the web.config file to reflect the MSSQL2000 (not Express version) connection settings, also I configured the <appSettings> section as well (should I have done this?).

I verified that my sql user account has DBO access to the db.

Browsed to the website "www.mysite.com", the Install Wizard started just fine, checked the folder permissions were good, checked that the DB connections settings we good as well.

When the Database Install Scripts started to execute I recieved the following error message:

Installing Database - Version 4.4.0...Upgrading Database to Version ERROR: See F:\***website location on hosted server****\Providers\DataProviders\SqlDataProvider\04.04.00.log for more information...FAILURE 400 - Conversion from string "ERROR: See F:\*****website location on hosted server**** " to type 'Integer' is not valid.

However the 04.04.00.log file does not exist.

The wizard sits there for hours, finally I browsed to my website url agian "www.mysite.com" and the Upgrade continued. Why it was "Upgrading" I do not know. This completed successfully.

I clicked on the "Click Here to Access Your Portal", this redirects my browser to my website "www.mysite.com/Default.aspx".

However my site errors our saying:

DotNetNuke Error: - Version 04.08.01

 

Domain Name Does Not Exist In The Database

DotNetNuke supports multiple portals from a single database/codebase. It accomplishes this by converting the URL of the client browser Request to a valid PortalID in the Portals database table. The following steps describe the process:

 

 

So here is what I am struggling with:

1. Why did the database install scripts blow up?

2. How do I fix the database install scripts?

3. Why is my domain name not in the DB?

4. How do I get my domain in the DB?

 

any help would be greatly appreciated.

thanks

jb
 
New Post
3/17/2008 12:37 AM
 
Dwayne Baldwin


Joined: 4/21/2004
Posts: 589

However the 04.04.00.log file does not exist.

Q0A) What are the permissions in folder F:\***website location on hosted server****\Providers\DataProviders\SqlDataProvider? (Does NETWORK SERVICE have full control?)

Q0B) Are the permissions in the root applied to files only, or this folder, subflolders and files? (The latter is required) 

The wizard sits there for hours, finally I browsed to my website url agian "www.mysite.com" and the Upgrade continued. Why it was "Upgrading" I do not know. This completed successfully.

This is a partial install and is really out of sync. What happens is that some things worked but the parts that did not work left your installation in an invalid state. By accessing the installer again, it checks for some things and assumes that it is already installed, so it tries to update instead. In this case you should delete the database and reinstall it as well as delete all files in the website and reinstall them. Double check web.config and permissions before attempting to access the site.

1. Why did the database install scripts blow up?

If the permissions are not inherited from the root, the DotNetNuke worker process may not be able to create new folders or write to files. A SQL issue is to check the database collation which should be Latin1_General_CI_AS. (Case insensitive).

2. How do I fix the database install scripts?

They do not need to be fixed when the environement is setup properly.

3. Why is my domain name not in the DB?

Something else prevented that step from occuring. Because you had an unstable setup, DotNetNuke is in a confused state.

4. How do I get my domain in the DB?

A simple manual step may fix this issue, but we don't know what else is broken. Only a fresh install from scratch can be guaranteed to work.

I hope this is of some help to you.

Dwayne J. Baldwin
 
New Post
4/8/2008 6:10 PM
 
Jobhater

Joined: 10/11/2006
Posts: 33

I have the same error (below), and unfortunately I have to leave in 5 minutes for the night.  :(  My Network Service does have Full Rights.  I'm doing the Install Version (Custom install so that I can see all the steps.)  I hope I can get it working tomorrow.

Installing Database - Version 4.4.0...Upgrading Database to Version ERROR: See C:\inetpub\wwwroot\GeoConsole\Providers\DataProviders\SqlDataProvider\04.04.00.log for more information...FAILURE 400 - Conversion from string "ERROR: See C:inetpubwwwrootGeoCo" to type 'Integer' is not valid.

 

 
 
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