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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Users canUsers can't login after 4.8.2 upgrade
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5/9/2008 3:04 PM
 
Ariel Jones

www.brightsolutions.com
Joined: 5/1/2006
Posts: 39

I've performed an upgrade to 4.8.2, but now no users can log in. I can get to the login page, but authentication fails. If I try to have it send my password, it says:

There was an error retrieving your password. No password was sent.

I know all my users are still there, I can see them in the database. Is there an easy way to reset or retrieve passwords, or is there something else going on?
 
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5/9/2008 3:24 PM
 
Joseph Craig


Joseph Craig's Avatar

Joseph Craig's Avatar

Joined: 7/24/2006
Posts: 1441

You need to copy your machinekey from the previous web.config file to the upgraded one.  Hopefully you made backups before you upgraded ...



Joe Craig
Patapsco Research Group, Ellicott City, MD
DotNetNuke Development and Services (http://patapscorg.com)
 
New Post
5/9/2008 4:01 PM
 
Ariel Jones

www.brightsolutions.com
Joined: 5/1/2006
Posts: 39

I did make backups! Changing the machinekey worked for almost all. One that doesn't is the host account. I tried the fix here: http://www.deutschnetnuke.de/tabid/183/Default.aspx

But host still cannot log in.
 
New Post
5/9/2008 4:35 PM
 
Ariel Jones

www.brightsolutions.com
Joined: 5/1/2006
Posts: 39

Another update: The problem appears to be intermittent. After changing the machinekey, I was able to log in with my user and the admin user. Now both of those users are displaying the same behavior, although I haven't changed anything.
 
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5/13/2008 9:50 PM
 
Reed Sprung

Joined: 5/18/2004
Posts: 2

I'm having the same problem.  Is the machine key just one line, or do I need to replace a whole section somewhere?
 
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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Users canUsers can't login after 4.8.2 upgrade


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