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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Anybody remember DNN 2.1.2?Anybody remember DNN 2.1.2?
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1/14/2009 6:29 PM
 

 

I have a DNN site missions.unitingcare.org.au using DNN v2.1.2 using the Access Data Provider Site. Our ISP moved this to a new server and then the problems started...
 
The site looks fine until you log in...
 
The response when logging in with IE7 and Firefox3 is different;
 
Firefox 3.0.05 Logs in Fine
 
IE7 gives the error
 
"A critical error has occurred.
Object reference not set to an instance of an object."
 
and doesn't log in, although the rest of the site looks fine.
 
With the Firefox user loged in I can see the edit options but when you click on the edit icon the following page appears;
DotNetNuke Configuration Error
Domain Name "www.missions.unitingcare.org.au/~" Does Not Exist In The Database

DotNetNuke supports multiple portals from a single database/codebase. It accomplishes this by converting the URL of the client browser Request to a valid PortalID in the Portals database table. The following steps describe the process: 

etc....
 
In the Portals Table the portal alias is set to www.missions.unitingcare.org.au,  this hasn't changed.
 
As far a permissions are concerned we have asked the ISP for the following
Account to be used is NT Authority\Network Service (if using IIS6)

Root (and all child folders) - Read

Root - Write

Root\Desktop Modules Write\Modify

Root\Portals (and all child folders) Write\Modify

In addition the /web/Providers/DataProviders/AccessDataProvider/ folder is set to Write\Modify.

As the site has moved I guessing it's a permissions problem or some IIS configuration settings they have missed.

 
I know one solution is to upgrade bu the costs involved in doing this with the addition of the SQL Server make this a non-starter with the client.
 
Anybody have an idea where to start with this?

 

 
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1/14/2009 7:14 PM
 

Pass, it might be one of those "upgrade or die" scenarios.... you should be worried about the security of your site at the very least.

Anyway I'm sure the older, wiser, more experienced people (did I say very old?) here might know...
(I started on 4.x so what do I know? - being a mere boy of 38 years old :).

Thanks.



Alex Shirley


 
New Post
1/14/2009 7:29 PM
 

I actually remember this version... Alex - I have at least 2 clients running version 1x right now and they're happy with it...

From the Jim's message above, the one thing that stood out was that they mentioned the site was at missions.unitingcare.org.au while the error message had "www" in it.

Jim - could you confirm both aliases exist? Also, you can check the eventlog file (in 1x i believe it was stored in a file and not the db) and get the exact error message being reported there - this should provide more information as to where this error might be coming from...

Also - are the rest of the pages working fine in IE 7? Can you test against IE 6 to narrow down if maybe something has changed in how the browser handles the generation of the html content?
Sanjay


AcuitiDP - Oracle Data Provider for DotNetNuke
 
New Post
1/14/2009 7:54 PM
 

Jim Hilditch wrote

Domain Name "www.missions.unitingcare.org.au/~" Does Not Exist In The Database

...
 
In the Portals Table the portal alias is set to www.missions.unitingcare.org.au,  this hasn't changed.

What worries me about the error message is the "~" at the end, it looks like it thinks it's a parent portal or something along those lines. Try adding another alias with the /~ characters at the end via SQL. 

If it helps, I'm running 2.1.2 on IIS7, Windows 2008 and SQL 2008 on my oliverhine.com site. The upgrade was pretty painless from what I remember. However the upgrade to 5.0.0 doesn't seem quite as painless.

 
New Post
1/15/2009 2:16 AM
 

I got started on 2.1.2 and it was a really good solid version :)  However I can not remember much about any problems with it, but you shouldnt have a portal alias that ends in "/~".  And if you dont have one, and it is still trying to load that alias, then perhaps its a bug? 

Upgrading to 4.9 would take quite a few steps but should be possible (if you actually even want to upgrade)

JK


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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Anybody remember DNN 2.1.2?Anybody remember DNN 2.1.2?


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