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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...cannot install skins on 5.0.1cannot install skins on 5.0.1
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3/9/2009 10:30 AM
 

Hi,

I am running dnn 5.0.1 on a web farm where the dnn filed are on a common share.  When I try to install a skin, I get an exception telling me that the files are not found.  I get :

A critical error has occurred.
Could not find a part of the path 'c:\<share-server>\Nuke5Share\Portals\_default\Temp\rtlbiap2\XDMediaGreen.dnn'.

The error is valid in that the path does not exist, that's because the path is not correct.  the path should be: \\<share-server>\Nuke5Share\Portals\_default\Temp\rtlbiap2\XDMediaGreen.dnn

I've looked through the configuration and find where the c: is coming from.  This site started as a 5.0 site and has been upgraded to 5.0.1.  When it was a 5.0.0 site, I was able to install skins.  On other  note, the installer reports that this skin does not have a manifest, I manually select that it's a skin.

Any thoughts / pearls of wisdom / solutions would be greatly appreciated.

Thanks!

Jeff

The complete exception is:

AssemblyVersion: 5.0.1
PortalID: 0
PortalName: PageConfirm
UserID: 1
UserName: host
ActiveTabID: 35
ActiveTabName: Skins
RawURL: /tabid/35/ctl/Install/rtab/35/portalid/0/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://ws2/tabid/35/ctl/Install/rtab/35/portalid/0/Default.aspx
UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; WOW64; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; InfoPath.2; .NET CLR 3.5.21022; .NET CLR 3.5.30729; .NET CLR 3.0.30618; Zune 3.0)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 77c9c0d8-f6e4-4bbc-92bc-f304aa97e744
InnerException: Could not find a part of the path 'c:\<share-server>\Nuke5Share\Portals\_default\Temp\rtlbiap2\XDMediaGreen.dnn'.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.IO.__Error.WinIOError
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Could not find a part of the path 'c:\<share-server>\Nuke5Share\Portals\_default\Temp\rtlbiap2\XDMediaGreen.dnn'. ---> System.IO.DirectoryNotFoundException: Could not find a part of the path 'c:\<share-server>\Nuke5Share\Portals\_default\Temp\rtlbiap2\XDMediaGreen.dnn'. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access) at DotNetNuke.Services.Installer.Installer.ReadManifest(Boolean deleteTemp) at DotNetNuke.Modules.Admin.Extensions.Install.CreateInstaller() at DotNetNuke.Modules.Admin.Extensions.Install.BindPackage() at DotNetNuke.Modules.Admin.Extensions.Install.wizInstall_ActiveStepChanged(Object sender, EventArgs e) at System.Web.UI.WebControls.Wizard.OnActiveStepChanged(Object source, EventArgs e) at System.Web.UI.WebControls.Wizard.MultiViewActiveViewChanged(Object source, EventArgs e) at System.Web.UI.WebControls.MultiView.OnActiveViewChanged(EventArgs e) at System.Web.UI.WebControls.MultiView.set_ActiveViewIndex(Int32 value) at System.Web.UI.WebControls.Wizard.set_ActiveStepIndex(Int32 value) at System.Web.UI.WebControls.Wizard.OnBubbleEvent(Object source, EventArgs e) at System.Web.UI.WebControls.Wizard.WizardChildTable.OnBubbleEvent(Object source, EventArgs args) at System.Web.UI.Control.RaiseBubbleEvent(Object source, EventArgs args) at System.Web.UI.WebControls.LinkButton.OnCommand(CommandEventArgs e) at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.LinkButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
Source:
Server Name: WS2

 
New Post
3/9/2009 11:09 PM
 

The only 5.0.1 issue I know about is this, not sure if it helps:

http://support.dotnetnuke.com/issue/ViewIssue.aspx?id=9443



Alex Shirley


 
New Post
3/11/2009 6:16 AM
 

Hi

I have had the same issue it is your ROOT permissions if you are using on a remote server ask for full permissions to HTTPDOCS

 

Cheers

 
New Post
3/13/2009 11:37 AM
 

Hi Tim,

That does not appear to be the problem, the problem is that the formulated path is incorrect. 'c:\<share-server>\Nuke5Share\Portals\_default\Temp\rtlbiap2\XDMediaGreen.dnn' doesn't (and shouldn't) exist.  the formulated path should have been '\\<share-server>\Nuke5Share\Portals\_default\Temp\rtlbiap2\XDMediaGreen.dnn'.

The problem (I think) is the c: that is being added.

I would not be surpised if I have DNN configured incorrectly, but I can't find where the C: is coming from.  Also, prior to upgrading I was able to upload skins (or I should say I did successfully upload one other skin)

I did verify that the directory (with the corrected path) is infact there.

 
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