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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...IIS Issues with 5.1.1 UpgradeIIS Issues with 5.1.1 Upgrade
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7/30/2009 12:11 AM
 
wayneph

Joined: 6/10/2005
Posts: 4

This is on my test instance, so this isn't a show stopper right now.  I had 5.0.1 installed on my laptop, and downloaded the new 5.1.1 upgrade package to apply it.  Before I copied in the new files, I made a copy of both the existing site and database.  When I tried to bring up the site, it ran for about 2 minutes and then said the server was unavailable.  I went back to the old files and everything is working fine.  If I try to use the upgraded copy, it never makes it to the Install page.

I went and looked in the Event Log and it looks like I'm having IIS issues with entries in both the Application and System logs.  Any ideas on what I can look at?  This could just be a issue with the laptop and won't have problems when i update the host, but it sure would be nice to be sure.

Application Log:
 

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Level>2</Level>
  <Task>100</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2009-07-30T03:16:43.000Z" />
  <EventRecordID>30271</EventRecordID>
  <Channel>Application</Channel>
  <Computer>margaritaville</Computer>
  <Security />
  </System>
- <EventData>
  <Data>w3wp.exe</Data>
  <Data>7.0.6001.18000</Data>
  <Data>47919413</Data>
  <Data>kernel32.dll</Data>
  <Data>6.0.6001.18215</Data>
  <Data>49953395</Data>
  <Data>e053534f</Data>
  <Data>000442eb</Data>
  </EventData>
  </Event>

System Log:
 

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-WAS" Guid="{524B5D04-133C-4A62-8362-64E8EDB9CE40}" EventSourceName="WAS" />
  <EventID Qualifiers="32768">5011</EventID>
  <Version>0</Version>
  <Level>3</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2009-07-30T03:15:54.000Z" />
  <EventRecordID>43086</EventRecordID>
  <Correlation />
  <Execution ProcessID="0" ThreadID="0" />
  <Channel>System</Channel>
  <Computer>margaritaville</Computer>
  <Security />
  </System>
- <EventData>
  <Data Name="AppPoolID">DefaultAppPool</Data>
  <Data Name="ProcessID">2736</Data>
  <Binary>6D000780</Binary>
  </EventData>
  </Event>

Thanks
 
New Post
7/30/2009 6:19 AM
 
Alex Shirley


Joined: 1/30/2006
Posts: 5038

You could check the event log tables for DNN (via your SQL management console).
The IIS error doesn't tell me much.

Thanks.

Alex Shirley
 
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7/30/2009 12:10 PM
 
wayneph

Joined: 6/10/2005
Posts: 4

I'll take a look shortly and post back anything that I find.  I have a suspicion that it's not even getting that far since IIS dies, but I'm not sure.

The other two things I'm already planning to try are: 1. redownloading the zip file (incase something happened in transfer) and 2. copying the production site down to test, just to make sure everything is identical
 
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7/30/2009 8:21 PM
 
Sebastian Leupold


Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212

plase make sure as well to unzip files hierarchically and upload properly, overwriting existing files. Do NOT touch web.config manually.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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