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Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

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Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Upgrading Database to Version 05.01.00...FAILURE ERROR: (see 05.01.00.log for more information)Upgrading Database to Version 05.01.00...FAILURE ERROR: (see 05.01.00.log for more information)
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9/21/2009 11:19 PM
 

As I was working my way through this problem, I reset my app pool back to Network Service. Not only did I see that the processing was much faster, but the installation actually worked. I also reset the iis service... 

If this is truly the problem, then I have no idea what is causing all the fuss.

 
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11/25/2009 2:05 PM
 

Elizabeth wrote

I am doing a new installation with SQL Server 2008 Express and I am getting this error.I haven't found any helpful information online.Any suggestion how to solve this problem are greatly appreciated

 

Trid to install a fresh DNN 5.1.4 and got exact same error.  I found the log file are in Providers\DataProviders\SqlDataProvider, but all of them are empty.

Although DNN installation passed the "permission check" step, I still think it could be a permission issue.

I reassigned "Network Service" with full permission to DNN root folder ( at beginning, I only assigned full permission on those app_xxxxx folder. )

retried it and installed successfully.

I think DNN "permission check" step is not working.

I did a test: created a new website with DNN, only assigned full permission on web.config and app_XXX folders to "Network Service", then try to install DNN. it passed the permission check, but stuck again in database installation:

Installing Database - Version 05.00.00...Success
Upgrading Database to Version 05.00.01...Success
Upgrading Database to Version 05.01.00...FAILURE ERROR: (see 05.01.00.log for more information)

 

One thing I don't understand is how DNN created the log file  Providers\DataProviders\05.01.00.log. because only administrators and system account have full permission on DataProviders folder and DNN is running as Network service.

 

 

 

 

 

 

 

 

 

 

 

 

 

 
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12/3/2009 3:56 PM
 

I just ran into this same issue...  I run on a shared IIS6.0 environment, so changing user permissions is not an option.  However i do have the luxury of direct contact with one of the sys admins for the cluster. 

This issue turned out to be an issue with the 05.01.00 update script attempting to (perhaps with a hard-coded file path) read/write to "C:\Windows\temp".  The windows installation of the server is not available to specific site instances; they use a different file i/o path entirely.  This was causing both the error, and the error to not be logged in the logfile, since DNN doesn't appear to be checking for an error on the event of reaching the temp directory.  This would explain why people changing back to running under Network Service would appear to 'correct' the issue -> because the temp dir on the OS install is now available, where it previously wasn't on the specific user.  

What does not make sense, is why only that particular DB update script attempted to access the windows temp dir, and the others did not (or used temp dirs created on the fly in their own partitions).

Hope that helps.

 
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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Upgrading Database to Version 05.01.00...FAILURE ERROR: (see 05.01.00.log for more information)Upgrading Database to Version 05.01.00...FAILURE ERROR: (see 05.01.00.log for more information)


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