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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Upgrade Error 5.2.3 ->  5.2.4 -> Authorising issuesUpgrade Error 5.2.3 -> 5.2.4 -> Authorising issues
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5/20/2010 3:05 AM
 
I noticed some newly registered users were not being authorised. Wondered why they did not click on the verified email.

I clicked on authorise from the admin panel and I get a big green tick for the user then being authorised but in the next breath DNN spits out the below error??

Error: is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: Mailbox unavailable. The server response was: 5.7.1 Unable to relay ---> System.Net.Mail.SmtpFailedRecipientException: Mailbox unavailable. The server response was: 5.7.1 Unable to relay at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception) at System.Net.Mail.SmtpClient.Send(MailMessage message) at DotNetNuke.Services.Mail.Mail.SendEmail(String fromAddress, String senderAddress, String toAddress, String subject, String body) at DotNetNuke.Services.Mail.Mail.SendMail(UserInfo user, MessageType msgType, PortalSettings settings) at DotNetNuke.Modules.Admin.Users.ManageUsers.MembershipAuthorized(Object sender, EventArgs e) --- End of inner exception

Any suggestions on how to rsolve this issue would be welcomed.

Thanks - DNNstar
 
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5/20/2010 10:20 AM
 
That error is due to DNN not being able to send e-mail notifications off to users letting them know that their account was authorized.  Validate your SMTP settings and depending on your hosting provider requirements ensure that your Admin email address is using an e-mail that can send successfully via the SMTP gateway.

-Mitchel Sellers
Microsoft MVP, ASPInsider, DNN MVP
CEO/Director of Development - IowaComputerGurus Inc.
LinkedIn Profile

Visit mitchelsellers.com for my mostly DNN Blog and support forum.

Visit IowaComputerGurus.com for free DNN Modules, DNN Performance Tips, DNN Consulting Quotes, and DNN Technical Support Services
 
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