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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...How do i fix this pleaseHow do i fix this please
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4/7/2013 5:33 AM
 
Trevor Daniel

www.taxiroute.co.uk
Joined: 7/16/2004
Posts: 207

Hello,

I had a broken installation of 4.9.4 and have tried to upgrade to 5.2.3 but it is still throwing the same error after upgrade.

Can anyone tell me how I can fault find this error : http://ibbd-fasthosts.co.uk/

Thanks

Trev

www.taxiroute.co.uk - Get a Fare Price!
 
New Post
4/7/2013 6:48 AM
 
Trevor Daniel

www.taxiroute.co.uk
Joined: 7/16/2004
Posts: 207
the is the latest record in my eventlog table:

does this help?

AssemblyVersion5.2.3PortalID-1PortalNameUserID-1UserNameActiveTabID-1ActiveTabNameRawURL/Default.aspx?error=Object+reference+not+set+to+an+instance+of+an+object.&content=0AbsoluteURL/Default.aspxAbsoluteURLReferrerhttp://ibbd-fasthosts.co.uk/install/i...UserAgentMozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; Trident/6.0)DefaultDataProviderDotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProviderExceptionGUID69f8353f-7229-4aef-b370-182416c231ddInnerExceptionObject reference not set to an instance of an object.FileNameFileLineNumber0FileColumnNumber0MethodDotNetNuke.Services.Localization.Localization.GetPageLocaleStackTraceMessageDotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Services.Localization.Localization.GetPageLocale(PortalSettings portalSettings) at DotNetNuke.Framework.PageBase.get_PageCulture() at DotNetNuke.Framework.PageBase.OnInit(EventArgs e) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---Source
www.taxiroute.co.uk - Get a Fare Price!
 
New Post
4/7/2013 6:58 AM
 
Trevor Daniel

www.taxiroute.co.uk
Joined: 7/16/2004
Posts: 207

sorry - more information.

I have been told by hosting company that I am not allowed the following section in my web.config... they have commented out the following lines:

Could this be my problem?

Thanks<system.webserver>   
      </system.webserver>

<system.webserver>

<system.webServer>

<modules>

<add name="ScriptModule" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" preCondition="managedHandler"/>

<add name="Compression" type="DotNetNuke.HttpModules.Compression.CompressionModule, DotNetNuke.HttpModules" preCondition="managedHandler"/>

<add name="RequestFilter" type="DotNetNuke.HttpModules.RequestFilter.RequestFilterModule, DotNetNuke.HttpModules" preCondition="managedHandler"/>

<add name="UrlRewrite" type="DotNetNuke.HttpModules.UrlRewriteModule, DotNetNuke.HttpModules" preCondition="managedHandler"/>

<add name="Exception" type="DotNetNuke.HttpModules.Exceptions.ExceptionModule, DotNetNuke.HttpModules" preCondition="managedHandler"/>

<add name="UsersOnline" type="DotNetNuke.HttpModules.UsersOnline.UsersOnlineModule, DotNetNuke.HttpModules" preCondition="managedHandler"/>

<add name="DNNMembership" type="DotNetNuke.HttpModules.Membership.MembershipModule, DotNetNuke.HttpModules" preCondition="managedHandler"/>

<add name="Personalization" type="DotNetNuke.HttpModules.Personalization.PersonalizationModule, DotNetNuke.HttpModules" preCondition="managedHandler"/>

<add name="Analytics" type="DotNetNuke.HttpModules.Analytics.AnalyticsModule, DotNetNuke.HttpModules" preCondition="managedHandler"/>

<add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule, Telerik.Web.UI" preCondition="managedHandler" />

</modules>

<handlers>

<remove name="WebServiceHandlerFactory-Integrated"/>

<add name="LogoffHandler*" path="Logoff.aspx" verb="*" type="DotNetNuke.Services.Authentication.LogOffHandler, DotNetNuke" preCondition="integratedMode,runtimeVersionv2.0"/>

<add name="RSSHandler" path="RSS.aspx" verb="*" type="DotNetNuke.Services.Syndication.RssHandler, DotNetNuke" preCondition="integratedMode,runtimeVersionv2.0"/>

<add name="LinkClickHandler" path="LinkClick.aspx" verb="*" type="DotNetNuke.Services.FileSystem.FileServerHandler, DotNetNuke" preCondition="integratedMode,runtimeVersionv2.0"/>

<add name="CaptchaHandler" path="*.captcha.aspx" verb="*" type="DotNetNuke.UI.WebControls.CaptchaHandler, DotNetNuke" preCondition="integratedMode,runtimeVersionv2.0"/>

<add name="ScriptHandlerFactory" verb="*" path="*.asmx" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>

<add name="ScriptHandlerFactoryAppServices" verb="*" path="*_AppService.axd" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>

<add name="ScriptResource" verb="GET,HEAD" path="ScriptResource.axd" preCondition="integratedMode" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>

<add name="Telerik.Web.UI.WebResource" verb="*" path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource, Telerik.Web.UI" />

<add name="Telerik.Web.UI.ChartHttpHandler" path="ChartImage.axd" verb="*" type="Telerik.Web.UI.ChartHttpHandler, Telerik.Web.UI, Culture=neutral, PublicKeyToken=121fae78165ba3d4" />

</handlers>

<validation validateIntegratedModeConfiguration="false"/>

</system.webServer>

      
      
      
      
    
    
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

</system.webserver>

 

www.taxiroute.co.uk - Get a Fare Price!
 
New Post
4/7/2013 10:39 AM
 
April Spence


devcentral.f5.com
Joined: 11/4/2005
Posts: 562
Uhm, yeah, comment out lines in your web.config would render the site useless. Your hosting company should have no say in what's in your web.config and possibly doesn't understand .Net applications. Finally, just so you know...when I navigate to that url you provided I see the DNN upgrade wizard.

Steven Webster
Manager, Community Platform
F5 Networks, DevCentral
 
New Post
4/8/2013 12:23 AM
 
Wes Tatters


Wes Tatters's Avatar

Joined: 4/30/2004
Posts: 2155
Time to move hosting companies
- if they have that little understanding about how asp.net works
- that they think its ok to edit your web.config and remove key components that are required for you site to operate
- you are only going to continue to wind up with problems.

They have effectively turned of every core http process that dnn needs to ensure a functional site

Westa
 
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