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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Can't access host settings after upgrade - 7.1.2 to 7.2Can't access host settings after upgrade - 7.1.2 to 7.2
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12/9/2013 2:56 AM
 
Robert Fulop


www.fruitsteading.com/
Joined: 10/3/2009
Posts: 153
When I try to access host settings I get this error:

Error: Host Settings is currently unavailable. DotNetNuke.Services.Exceptions.ModuleLoadException: Invalid length for a Base-64 char array or string. ---> System.FormatException: Invalid length for a Base-64 char array or string. at System.Convert.FromBase64_Decode(Char* startInputPtr, Int32 inputLength, Byte* startDestPtr, Int32 destLength) at System.Convert.FromBase64CharPtr(Char* inputPtr, Int32 inputLength) at System.Convert.FromBase64String(String s) at DotNetNuke.Security.FIPSCompliant.DecryptAES(String encryptedText, String passPhrase, String salt, Int32 iterations) at DotNetNuke.Modules.Admin.Host.HostSettings.BindSmtpServer() at DotNetNuke.Modules.Admin.Host.HostSettings.BindData() at DotNetNuke.Modules.Admin.Host.HostSettings.OnLoad(EventArgs e) --- End of inner exception stack trace ---
 
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12/9/2013 2:59 AM
 
Robert Fulop


www.fruitsteading.com/
Joined: 10/3/2009
Posts: 153
event viewer:

Message:

DotNetNuke.Services.Exceptions.ModuleLoadException: An entry with the same key already exists. ---> System.ArgumentException: An entry with the same key already exists.
at System.Collections.Generic.SortedList`2.Add(TKey key, TValue value)
at DotNetNuke.Entities.Modules.DesktopModuleController.GetPortalDesktopModules(Int32 portalID)
at DotNetNuke.UI.ControlPanels.IconBar.BindData()
at DotNetNuke.UI.ControlPanels.IconBar.OnLoad(EventArgs e)
--- End of inner exception stack trace ---
 
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12/10/2013 9:26 AM
Accepted Answer 
cathal connolly


cathal connolly's Avatar

www.cathal.co.uk
Joined: 4/9/2003
Posts: 9676
The first item indicates that your 7.2.0 install failed at some point (as we change the smtppassword encryption method in the 7.2.0 upgrade steps) - I take it this was the same issue as http://www.dnnsoftware.com/forums/for... - if so I would follow Sebastians advice of rolling back the files/database, uninstall the module creator and then try again. If you can't do that let me know and I can tell you how to blank out the smtp password, and we can work out a script for the 2nd message (which is finding 2 copies of module creator)
Buy the new Professional DNN7: Open Source .NET CMS Platform book Amazon US
 
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12/10/2013 1:42 PM
 
Robert Fulop


www.fruitsteading.com/
Joined: 10/3/2009
Posts: 153
Thank you Cathal!!

Removing the smtp pass from the Host Settings table fixed the problem!
As far as the module creator, I just removed the row from the table as suggested by others who encountered the same issue.
 
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12/11/2013 2:03 PM
 
cathal connolly


cathal connolly's Avatar

www.cathal.co.uk
Joined: 4/9/2003
Posts: 9676
No problem, glad it's working - i'll log the module creator error and make sure it get's resolved in 7.2.1
Buy the new Professional DNN7: Open Source .NET CMS Platform book Amazon US
 
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