Products

Evoq Content Overview Content Creation Workflow Asset Management Mobile Responsive Personalization Content Analytics SEO Integrations Security Website PerformanceEvoq Engage Overview Community Management  Dashboard  Analytics  Member Profile Gamification Advocate Marketing Community Engagement  Ideas  Answers  Discussions  Groups  Wikis  Events Mobile ReadyDNN Support PackagesEvoq: CMS FeaturesEvoq OnDemandCompare DNN's CMS Products

Solutions

Content Management SystemMulti-Channel PublishingDigital MarketingOnline Community ManagementIntranet Software SolutionOur CustomersPrime

Resources

Test DrivesSchedule A DemoDocumentation CenterWebinarsWhite PapersProduct ManualsRequest PricingData SheetsCase StudiesEvoq Preferred Products Content Management Ecommerce Forms Identity Management and Authentication Site Management Social Themes

Partners

DNN Partners Partner Directory Become a DNN Partner Partner Program Overview  Hosting  Implementation  ISV  Training  Competencies

Community

Participate Ask a Question Forums Community Showcase DNN MVP  Program Overview  Lifetime MVPs  Honorary MVPs Subscribe to DNN Digest Advisory Groups  Awareness Advisory Group  Developer Advisory Group  Partner Advisory Group  Technology Advisory GroupLearn Documentation Wiki Community Blog Video Library Project History Development RoadmapDownload DNN Store Language Packs Manuals Nightly BuildsSecurity Policies Security Center

Blog

About

News Press Releases News Coverage Press KitCareersContact DNN

QA

Ideas Test

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen
HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Error Moving DNN Install To New ServerError Moving DNN Install To New Server
Previous
 
Next
New Post
8/28/2018 8:56 PM
 
Jeremy Flint

Joined: 8/28/2018
Posts: 2
We have a site running DNN 07.02.00 (607). We are trying to move it to a new host. Whenever we move the site and database and try to load it up at a temporary url, it tried to load for a few seconds, then displays this error message:

The page cannot be displayed because an internal server error has occurred.

This does not appear to be a server-level error message (500, 501, etc). I cannot see anything in the IIS logs directly related to this either.

I am a little bit out of my element here and not super familiar with DNN.

The host offers an installation of DNN 9, but we have a few custom modules running on this site and are not in a position to upgrade it yet. We are really just trying to consolidate our properties down to a single web host.

Any help is appreciated.
 
New Post
8/31/2018 9:59 PM
 
Will Strohl


Will Strohl's Avatar

Will Strohl's Avatar

Will Strohl's Avatar

Will Strohl's Avatar

Will Strohl's Avatar

Will Strohl's Avatar

https://upendoventures.com
Joined: 3/1/2005
Posts: 2884
Did you need to change the URL as well? If yes, you can add a new URL record in the PortalAlias table of the database. You'll need to also recycle the application pool once you make that change. In addition, make sure that the DNS and IIS are both configured properly.

Another common cause is that the database connection string is not updated.

Finally, you should be able to find the actual error by navigating to the following path in the file system where the website is hosted. Find the log file for today and look for the error message.

~/Portals/_default/Logs/
Will Strohl

Upendo Ventures Upendo Ventures
DNN experts since 2003
Official provider of the Hotcakes Commerce Cloud and SLA support
 
New Post
9/5/2018 8:17 PM
 
Jeremy Flint

Joined: 8/28/2018
Posts: 2
Yeah, I have tried all of those options.

When I look in the Portal Logs folder, i see the log file, but it is empty. Also nothing showing up in the raw IIS logs. Very strange problem.
 
 Page 1 of 1
Previous
 
Next
HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Error Moving DNN Install To New ServerError Moving DNN Install To New Server


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out