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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...cutomers recieving appliation errors.cutomers recieving appliation errors.
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5/4/2007 6:04 PM
 

Customers are complaing that when they try to upload things to the document library or my photo gallery they are recieving Runtime errors (the one that says about custom codes). I have changed the code as directed and the error is still the same.  I have enable error logging and the problem is no errors are being logged. 

I know the problem exists because I can see it happen here in the office with large file.  I believe it is a time out issue.  The person it happend to day with when I was working on the phone with them was on dialup and was trying to load a 512kb file.   I have broad ban, I asked her to log out, I logged in as her, then went to same module and upload a 1 meg file no problem. 

Does anyone have any idea on what settings I maybe able to tweak so that my people can take full advantage of these modules. 

I have had to give them an ftp site to upload to , but that limits their ability to share with vendors.

Thank you

 

 

 

 

 
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5/4/2007 6:09 PM
 

Sounds like a timeout issue.

Here is an example from my web.config file.  You want to udate the maxRequestLength and requestLengthDiskThreshold to larger values then the standard 8192.  This should fix your issue.

 

    <!-- allow large file uploads -->
    <httpRuntime useFullyQualifiedRedirectUrl="true" maxRequestLength="128192" requestLengthDiskThreshold="128192" />


Do you use Oracle?  Then try GoldFish.Net

Get it from CNET Download.com! 

 
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5/5/2007 3:38 AM
 

I knew one of those had to do with the size of the file uploaded.  How does changing them help the time out problems?  I did change them by the way.

 

 
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5/6/2007 2:38 AM
 

Try adding the extra parameter to the same line: executionTimeout = "HH:MM:SS"

 
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5/7/2007 9:23 AM
 

I am a bit of an idiot when it comes to theses things, am I suppose to subsititute an actual time for that or put the string in the the line as represented?

 

 
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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...cutomers recieving appliation errors.cutomers recieving appliation errors.


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