I am trying to export one of our child portals as a template to create additional child portals and I am getting the following error (text copied from the Site Log):
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 58fe43a0-b815-45e0-a176-e9af51147064
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.Services.FileSystem.FolderController.UpdateFolder
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Services.FileSystem.FolderController.UpdateFolder(FolderInfo objFolderInfo) at DotNetNuke.Services.FileSystem.FolderController.UpdateParentFolder(Int32 PortalID, String FolderPath) at DotNetNuke.Common.Utilities.FileSystemUtils.RemoveOrphanedFolders(Int32 PortalId) at DotNetNuke.Common.Utilities.FileSystemUtils.SynchronizeFolder(Int32 PortalId, String physicalPath, String relativePath, Boolean isRecursive, Boolean syncFiles, Boolean forceFolderSync) at DotNetNuke.Common.Utilities.FileSystemUtils.Synchronize(Int32 PortalId, Int32 AdministratorRoleId, String HomeDirectory) at DotNetNuke.Modules.Admin.PortalManagement.Template.cmdExport_Click(Object sender, EventArgs e) in C:\Inetpub\sites\nationalcharityleague.org\Admin\Portal\Template.ascx.vb:line 615 --- End of inner exception stack trace ---
SInce this portal is our Demo portal, there are only a few files and none of them seem to have any spaces or strange characters in their name. I've already tried Synchronize Files with Recursive checked and I still get the error.
The directory structure looks like this:
Portal Root
-Cache
-Gallery
-990
-Album1
-_thumbs
Does anyone have any ideas on what might be causing this error?