Disable Account lock - Administration and Configuration

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7/1/2008 5:17 AM

yair

Joined: 7/9/2006

Posts: 26

Disable Account lock

Hello

My web app is based on DNN 4.0.2 and from time to time a user recieves the following message on the login page:

A critical error has occurred.
Input string was not in a correct format.

After some digging I found out that it happens because the user tried to login a wrong password and caused his account to lock.

It is possible to unlock this user via user accounts page available to the admin, but I could not find how to disable this lock.

Does anybody know how to disable the user lock (I don't mind that he tries a wrong password 100 times), also, does anybody know how to change the above message to a more understandable one (something like: you are locked, contact your admin...)

Thanks

7/1/2008 8:31 AM

Paul Sellers

Joined: 9/28/2005

Posts: 277

Re: Disable Account lock

Can't remember way back to 4.0.2 :-) but in the latest few releases you can find a setting under the host settings called "Auto-Unlock Accounts" Set the value to 0 to disable the feature.

Paul

7/1/2008 8:56 AM

Will Strohl

https://upendoventures.com
Joined: 3/1/2005

Posts: 2884

Re: Disable Account lock

Additionally, you may be able to alter the error message value in the localization files which are accessible in your Admin Menu > Languages page.

Will Strohl

Upendo Ventures
DNN experts since 2003
Official provider of the Hotcakes Commerce Cloud and SLA support

7/2/2008 3:20 AM

yair

Joined: 7/9/2006

Posts: 26

Re: Disable Account lock

Thank you for your replies.

However, after some more digging I found out that after a user is updated as locked in the DB (after 3 wrong passwords), the next time he tries to login (in the login page) the code reaches a UserLogin function (of PortalSecurity class) - There it flies and gives the error message above (which is not at all a DNN error message thus not accessible via Admin Menu > Languages page).
The problem is that this function is in a DNN DLL and thus not accessible to me for debugging
Can you tell me how to access this code in the DLL.

7/2/2008 8:33 AM

Will Strohl

https://upendoventures.com
Joined: 3/1/2005

Posts: 2884

Re: Disable Account lock

If you really must, you can change the source code, and then rebuild the DNN assembly. You can get the source from the downloads page on this site. Are you sure this requires a code change?

Will Strohl

Upendo Ventures
DNN experts since 2003
Official provider of the Hotcakes Commerce Cloud and SLA support

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