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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...File not showing in FTPFile not showing in FTP
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7/16/2008 10:25 AM
 

I added a folder containing skin files via FTP as I usually do. I did this several weeks ago. I set the skin in the admin settings for the site and it is working. But if I try to go back in via FTP to modify the files they don't show up. I've used Filezilla, WS_FTP and CuteFTP, all with the same problem. If I add the file via the Powerdnn control panel file manger in my hosting account they don't show up in FTP programs. I'm thinking it's some permissions issue somewhere but I don't want to mess anything up toying around. Anyone experience dthis before? Any advice?

 
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7/16/2008 11:08 AM
 

Any chance you're looking in the wrong folder?

 


Chris Hammond
Former DNN Corp Employee, MVP, Core Team Member, Trustee
Christoc.com Software Solutions DotNetNuke Module Development, Upgrades and consulting.
dnnCHAT.com a chat room for DotNetNuke discussions
 
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7/16/2008 5:53 PM
 

Does this happen to any other files you upload via FTP? I'm pretty sure powerdnn uses Plesk control panel, your FTP account may be incorrectly rooted. In other words there may be two copies of your files, one what plesk and IIS has access to and the other is where your ftp account is rooted. This usually occurs if hosting account has been moved to a different server, but someone forgot to move your FTP services.

 


Affordable DotNetNuke Hosting Affordable DNN Hosting & Support - www.ihostasp.net
Slavic Kozyuk
IHOST, LLC
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7/18/2008 9:05 AM
 

That's the most realistic answer I've heard so far. I think Powerdnn moved my server recently because we had a DNS issue wth our server a few days ago. And now that I think about it that's about when this problem started. No wonder all my changes haven't been going through to the site! They must at least have a synch on them or something because some things like CSS don't change immediately, they take a day or so, even after clearing the cache etc. Well I think I may have found the problem but at the expense that Powerdnn is getting sloppy in their adolescence. Let's hope not. I will submit a support ticket to find out for sure. Post back soon...

 
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