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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Help - Cannot log into siteHelp - Cannot log into site
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2/3/2009 10:24 AM
 

I will say up front, I am not a super technical user.

I have a web site that we installed (hosted by GoDaddy).  It was installed in 2005 and since then we really haven't changed it much at all other than posting information for the users.  Suddenly in the past few weeks, we started having login issues.  At first it was intermittent, now nobody (there are about 150 users) can login.  I can't login with my normal ID or the ADMIN id - I also have test ID's that I created in the past that I tried.  I have used password reminder to verify my password and I am using the correct password.    I am pasting the error message everyone gets when the try to login.

I have checked with GoDaddy, but they say its a DNN issue so they can't help (even though it was a application installed through their application installs). 

Can anyone give me some ideas of what might help?

 

Login Minimize
Login Failed, remember that Passwords are case sensitive



   
 

 
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2/3/2009 11:22 AM
 

Which DNN version are you using?

what has been changed just before the login started to fail?


Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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2/3/2009 12:08 PM
 

On version 4.0.2.

I hadn't changed anything prior to the issues, other than adding/changing content in one of the txt/html modules for information for users of the site, but was able to login after that.

 
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2/3/2009 12:36 PM
 

DNN version 4.0.2

Haven't changed anything in long time and I rarely do, other than adding/changing txt in a txt module to share information with the users of the site

 
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