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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Require Question/Anser problemsRequire Question/Anser problems
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3/3/2009 11:44 AM
 
Travis Merrill

Joined: 6/23/2003
Posts: 19

When I configure my portal to require a password challenge question and answer, I have constant problems forcing password changes and reseting passwords, etc.  I usually get come sort of question not valid or answer not valid error.

Most recently, I cannot add another host account because I am not presented with the password question/answer screen while adding the host account, thus, I cannot add another host account.

How can I resolve this issue?  Supposedly, this is fixed in v5, but I cannot upgrade until one of my modules has been upgraded by the vendor to be operational under v5 (and I have not confirmed that this is actually fixed under v5).
 
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3/3/2009 12:48 PM
 
Sebastian Leupold


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www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212

 Which DNN version are you on?

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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3/3/2009 3:03 PM
 
Travis Merrill

Joined: 6/23/2003
Posts: 19

Sorry.  I'm running 4.8.4.

 
 
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3/4/2009 9:29 AM
 
Brandon Haynes Haynes


brandonhaynes.org
Joined: 2/6/2006
Posts: 1172

Hi Travis,

There were a number of question and answer-related bugs corrected in 5.0; I suspect (but have not verified) that these corrections will also rectify your issue.  Take a look at DNN-7142, DNN-5188, and DNN-8477.  You will have to balance the risks of upgrading to 5.0.1 against your immediate need for this functionality (many would argue to wait for a bit before proceeding, but only you can decide this).  I would also consider deploying a sandbox installation to test that these fixes do actually correct the issue you are observing (and if not, please create an issue in Gemini!).

Hope this helps!

Brandon

Brandon Haynes
BrandonHaynes.org
 
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3/4/2009 10:01 AM
 
Travis Merrill

Joined: 6/23/2003
Posts: 19

Thank you.
 
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