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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...PLEASE HELP! Portal Alias FrustrationPLEASE HELP! Portal Alias Frustration
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2/28/2010 12:37 AM
 

I've been searching the web for hours trying to find a solution and figured why not come to the source of all that is dnn...

Here's the situation:

I have a Go Daddy deluxe account (Yes, I know it's not the greatest hosting location, but it's where my client hosts his websites).

I've been working on a DNN site and finally got it all setup.  For example sake, it is at www.mydomain.com/dnn.

My client has a new URL he wants to use for the site: www.mycompany.com.

So, in Go Daddy's hosting manager, I went to domain management, and added the new domain (yes, he already owned it), and selected the dnn folder.  So in the domain manager www.mycompany.com pointed to /dnn (on the mydomain.com account).

According to Go Daddy, it's all setup.  And I verified it goes to the /dnn directory.

Inside the DNN app, as host, I added the following portal aliases:

www.mycompany.com
mycompany.com

they are listed directly beneath mydomain.com/dnn (which I cannot seem to edit).

Now, if I type in www.mycompany.com OR mycompany.com, the url does go to the directory, HOWEVER, www.MYDOMAIN.com/dnn is displayed in the browser.  In essence, we lose the new domain name.  We don't want a simple redirect.  We want www.mycompany.com to be the site.

I've tested by putting an index.htm file in the director and going to www.mycompany.com/index.htm and that works. I also put app_offline.htm in the directory and when I got to www.mycompany.com that file is served.

BUT when I simply go to www.mycompany.com, the browswer address bar changes to www.mydomain.com/dnn.

I know I've done this dance before a few years back and finally got it working, but for the life of me I can't get this to work. 

PLEASE help, as the client would like to go live this coming week.  I'm open to suggestions, but I have to believe regardless that this should be possible, even on Go Daddy.

Thanks!
Brian

 
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2/28/2010 5:36 PM
 

This is as expected.  A portal is a site that is only separated from the main site by the data pulled from the database in response to the headers.  You can't point a new domain to a subfolder of the old domain and have it be a portal.  You must point www.mycompany.com to the same folder as www.mydomain.com for this to work.  You must also access the site as www.mycompany.com/dnn since that is the folder you installed your application to.

To change this behaviopr, you have to install DNN to the root folder of the site, not a subfolder.  Problematic on GoDaddy at best.

Jeff

 
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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...PLEASE HELP! Portal Alias FrustrationPLEASE HELP! Portal Alias Frustration


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