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3/11/2010 1:01 PM
 
Laura, unfortunately I didn't find much, but one thing you might try, if you can from a testing perspective, is to turn off HumanFriendly URLs? I don't know if that is the cause or not, but from digging around on the Change Log at http://support.dotnetnuke.com for some of the releases since 5.1.0, there is mention of child portal issues with humanfriendly URLs turned off.

Chris Hammond
Former DNN Corp Employee, MVP, Core Team Member, Trustee
Christoc.com Software Solutions DotNetNuke Module Development, Upgrades and consulting.
dnnCHAT.com a chat room for DotNetNuke discussions
 
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6/1/2010 3:37 PM
 
I too am experiencing this same problem. I'm running an unmodified version of DNN 5.4.2 CE on my own dedicated server (W2008 64-bit, IIS7, SQL Server 2008 Standard Edition 64-bit). I'm been researching the problem for several weeks and haven't found any workable resolution. If admin users on any of my portals click on certain pages, they automatically get logged out. Our QA department has impersonated client admin accounts and have confirmed this behavior is consistent. We've tested exhaustively and it has nothing to do with the client because the behavior is consistent across all computers tested (numerous ones across the country), all OS's, all browsers tested, etc. The host account is unaffected. We are using the standard DNN authentication service provider.

We've systemically tested and found offending modules that if removed from a page, cause the problem to go away and behavior to return to normal. Unfortunately, there are several modules that cause this problem such as the DNN Feedback form, NavXP, iWeb Feedback Designer, Markit: Slideshow, and numerous others. We've gone in and disabled specialized modules such as ifinity URL Master and DNNMasters Multi-User Portal Sharing Xtreme that we thought might be playing a role. Then, we flushed all server and client cache and restarted everything but no such changes have made any difference.

This problem is so severe it's caused major project launch delays that are jeopardizing our business. Any insights would be greatly appreciated.

Thanks,
John
 
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6/1/2010 3:49 PM
 
The only way we got it to work was to add every single user as a registered user in the parent portal.
Then they were added to the child portal and set as the appropriate role.
If they did not exist in the parent portal, it would randomly log them out.
 
New Post
6/1/2010 7:07 PM
 
Laura,

This did the trick! When we added the affected admin accounts to the parent portal with the same permissions as on the child portal, the problem went away. Thanks bunch, I've posted this issue on numerous threads on several sites and this is the only resolution I've found. This seems to be a subtle bug in DNN. This saved me a ton of headaches.

Thanks again, John
 
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6/1/2010 7:23 PM
 
Hi John,
Glad that worked!
Just to clarify, we did not have to add the users to the parent with the same permissions as the child, they just had to _exist_ in the parent.
I had them just a registered users in the parent, but some as Administrators in child portals.
It worked well, because I did not want to grant them Admin rights to the parent.
 
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