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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...User unexpectedly logged outUser unexpectedly logged out
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3/11/2010 11:50 AM
 
I have an issue where a user is frequently logged out of the portal.
This user has Administrator permissions on a child portal. The only other users on this site right now are Host accounts, so I can't say if other Admins have the problem.
He says it happens randomly on all different pages on his portal, with different modules on the pages. I can't track down a common theme.
What would cause that?

On a possibly related note, on my development box, I can't edit my home page.
I log in and I am logged in on every page on my site, but when I navigate to the home page, I have no control panel, and it shows me as not logged in.
When I navaigate to another page, I am still logged in. What is that?
 
New Post
3/11/2010 12:07 PM
 

When these problems are occurring are the domain names you are visiting changing at all? even from www.dotnetnuke.com to dotnetnuke.com? Browsers commonly treat cookies uniquely for each domain, and that can cause people to get logged out. Also if you're an admin on one child portal, but not on the parent portal, and switching between, that might be causing some of the issue as well?


Chris Hammond
Former DNN Corp Employee, MVP, Core Team Member, Trustee
Christoc.com Software Solutions DotNetNuke Module Development, Upgrades and consulting.
dnnCHAT.com a chat room for DotNetNuke discussions
 
New Post
3/11/2010 12:18 PM
 
The user is navigating between pages in the same child portal with the same domain name:
http://www.azcourts.gov/educationservices

We are using DNN 5.01
 
New Post
3/11/2010 12:31 PM
 

More specifically for which version you are running, do you happen to know if it is 5.0.1 or 5.1.0? There have been a number of bug fixes since either release, I will try to dig up a link to look at the release history to see if any issues of logouts on child portals has been corrected, it does sound familiar, but I can't say for sure yet.


Chris Hammond
Former DNN Corp Employee, MVP, Core Team Member, Trustee
Christoc.com Software Solutions DotNetNuke Module Development, Upgrades and consulting.
dnnCHAT.com a chat room for DotNetNuke discussions
 
New Post
3/11/2010 12:35 PM
 
We are using 05.01.00 (773).
Thank you for your help.
 
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