All content is gone - Administration and Configuration

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen

Home All Forums

1
2
3
4
5

8/23/2010 3:02 PM

Bill Mason

www.wcm-consulting.com
Joined: 1/15/2005

Posts: 166

All content is gone

I have a site that has been running for years. I upgraded it to 5.4.2 back in May and it has been running fine. Today the client called with a problem. I just checked and there is no content at all on the site. The skin shows up fine but the menus do not work, the login does nothing and none of the content shows up. I even tried going directly to an inner page and only the skin shows up. Do you think there is a database issue? I have good daily backups so I can restore easily if needed.

8/23/2010 3:50 PM

Bill Mason

www.wcm-consulting.com
Joined: 1/15/2005

Posts: 166

Re: All content is gone

I found the issue and have submitted a ticket to have this taken care of. The database is off line, I can't even access it through the Hosting service control panel.

8/23/2010 4:24 PM

Sebastian Leupold

www.dnnwerk.de
Joined: 3/8/2004

Posts: 46212

Re: All content is gone

hm, database driven CMS without a database is not a good idea ;) I hope, your hosting provider will get it online asap and you have a recent backup if necessary!

Cheers from Germany,
Sebastian Leupold

Speed up your DNN Websites with TurboDNN

8/23/2010 11:31 PM

Bill Mason

www.wcm-consulting.com
Joined: 1/15/2005

Posts: 166

Re: All content is gone

The hosting provider used to keep a rotation of 3 backups. When I went to restore today, they are only keeping one backup from last night and it aparently is damaged also because there is still no content on the site. I am downloading the site to my server now to see if I can resolve this. I checked a couple other sites I have hosted there and they only have one backup each too. Guess I will have ot write some scripts. :-(

Any ideas what would cause the site to showup, but with no content at all and no menu or login actions?

8/24/2010 5:12 AM

Sebastian Leupold

www.dnnwerk.de
Joined: 3/8/2004

Posts: 46212

Re: All content is gone

unfortunately, you sole option will be getting the database fixed or you'll have to create a new DNN (locally) and try to transfer as much content as possible in the database. Good luck. PS: I have no idea, what could have been the cause for the issue. Check the eventlog table and ask your hosting provider to retrieve server events, which might have affected the site as well.

Cheers from Germany,
Sebastian Leupold

Speed up your DNN Websites with TurboDNN

Page 1 of 1

These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
No Flaming or Trolling.
No Profanity, Racism, or Prejudice.
Site Moderators have the final word on approving / removing a thread or post or comment.
English language posting only, please.

Products

Solutions

Resources

Partners

Community

Blog

About

QA

Ideas Test

New Community Website

DNN Corp. (DotNetNuke)