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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Uknown errorUknown error
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11/11/2010 6:42 AM
 
Hi,
i have a problem accesing the site from internet. When i try to conect to my site it shows me an error page, saying that "An error has occured" and no description. Conecting from local network (intranet) it's working fine.
My site it on local computer: 192.168.4.100
Alias set for external acces: 193.226.x.x:7000

Log show's me this:
11/11/2010 1:27:32 PM   Page Load Exception       AssemblyVersion: 5.5.1; PortalID: -1; PortalName ...
AssemblyVersion: 5.5.1
PortalID: -1
PortalName:
UserID: -1
UserName:
ActiveTabID: -1
ActiveTabName:
RawURL: /home.aspx
AbsoluteURL: /home.aspx
AbsoluteURLReferrer:
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 48e32142-b592-4e56-aac3-81008e39ba45
InnerException: The file '/home.aspx' does not exist.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Web.UI.Util.CheckVirtualFileExists
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: The file '/home.aspx' does not exist. ---> System.Web.HttpException: The file '/home.aspx' does not exist. at System.Web.UI.Util.CheckVirtualFileExists(VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate) at System.Web.Compilation.BuildManager.GetVirtualPathObjectFactory(VirtualPath virtualPath, HttpContext context, Boolean allowCrossApp, Boolean throwIfNotFound) at System.Web.Compilation.BuildManager.CreateInstanceFromVirtualPath(VirtualPath virtualPath, Type requiredBaseType, HttpContext context, Boolean allowCrossApp) at System.Web.UI.PageHandlerFactory.GetHandlerHelper(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath) at System.Web.UI.PageHandlerFactory.System.Web.IHttpHandlerFactory2.GetHandler(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath) at System.Web.HttpApplication.MapHttpHandler(HttpContext context, String requestType, VirtualPath path, String pathTranslated, Boolean useAppConfig) at System.Web.HttpApplication.MapHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) --- End of inner exception stack trace ---
Source:
Server Name: DISP

any ideas?? Thanks
 
New Post
11/11/2010 6:53 AM
 
please make sure, there is a portal alias (in Host :: Portals menu item) for all domain addresses used to browse your site.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
New Post
11/11/2010 7:21 AM
 
I've checked and all seems to be ok.
I've uploaded host alias and error images:
http://img574.imageshack.us/img574/44...
http://img14.imageshack.us/img14/9704...
 
New Post
11/11/2010 7:27 AM
 
it is possible to be a portforwarding problem from my isp?
 
New Post
11/11/2010 8:32 AM
 
trying to solve, and playing with alias i've found that if i put external ip without port (193.226.x.x) and accesing from internet with port (http://193.226.x.x:7000) it loads homepage (home.aspx) but when trying to login page doesn't load. I have to acces the page directly (http://193.226.x.x:7000/login.aspx); and that from everypage in my site. Any sugestion, i hope i will be able to talk to my ISP but for now i'm not sure if it's ISP routing problem or DNN configuration.
 
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