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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Module Load Exception errorModule Load Exception error
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12/27/2010 2:05 AM
 
Dharani


Joined: 12/26/2010
Posts: 2
I am using DNN 5.0.6 Professional Edition . In that i have installed Microstrategy modules . Even before installing whenever i refersh Module Definition i am getting the following error:

An error has occurred.
DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Services.ModuleCache.FileProvider.GetCacheFolder(Int32 portalId) at DotNetNuke.Services.ModuleCache.FileProvider.Remove(Int32 tabModuleId) at DotNetNuke.Entities.Modules.ModuleController.SynchronizeModule(Int32 moduleID) at DotNetNuke.UI.Containers.ActionManager.ClearCache(ModuleAction Command) at DotNetNuke.UI.Containers.ActionManager.ProcessAction(ModuleAction action) at DotNetNuke.UI.Containers.ActionBase.ProcessAction(String ActionID) at DotNetNuke.UI.WebControls.SolPartActions.ctlActions_MenuClick(NavigationEventArgs args) --- End of inner exception stack trace ---
It is very urgent
I would be thankful if someones provide me a solution.  Thanks in advance.
 
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12/27/2010 11:32 AM
 
cathal connolly


cathal connolly's Avatar

www.cathal.co.uk
Joined: 4/9/2003
Posts: 9676
If you've purchased the professional edition you can raise support queries through the ticket system. The support staff should be able to provide you with some help. However, I'd recommend you check the permissions on your site, it might be that the Cache folders are not being created as the site doesn't have modify permissions.
Buy the new Professional DNN7: Open Source .NET CMS Platform book Amazon US
 
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12/27/2010 11:17 PM
 
Dharani


Joined: 12/26/2010
Posts: 2
Thanks for your reply.I am Usng a trial Version only.Where i have to change the Permissions and do the cache options .
 
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12/28/2010 2:19 PM
 
Sebastian Leupold


Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
please make sure, the windows account used by ASP.Net (as configured in your app pool settings) has full file system permissions for the DNN install directory and all subfolders.
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

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