Products

Evoq Content Overview Content Creation Workflow Asset Management Mobile Responsive Personalization Content Analytics SEO Integrations Security Website PerformanceEvoq Engage Overview Community Management  Dashboard  Analytics  Member Profile Gamification Advocate Marketing Community Engagement  Ideas  Answers  Discussions  Groups  Wikis  Events Mobile ReadyDNN Support PackagesEvoq: CMS FeaturesEvoq OnDemandCompare DNN's CMS Products

Solutions

Content Management SystemMulti-Channel PublishingDigital MarketingOnline Community ManagementIntranet Software SolutionOur CustomersPrime

Resources

Test DrivesSchedule A DemoDocumentation CenterWebinarsWhite PapersProduct ManualsRequest PricingData SheetsCase StudiesEvoq Preferred Products Content Management Ecommerce Forms Identity Management and Authentication Site Management Social Themes

Partners

DNN Partners Partner Directory Become a DNN Partner Partner Program Overview  Hosting  Implementation  ISV  Training  Competencies

Community

Participate Ask a Question Forums Community Showcase DNN MVP  Program Overview  Lifetime MVPs  Honorary MVPs Subscribe to DNN Digest Advisory Groups  Awareness Advisory Group  Developer Advisory Group  Partner Advisory Group  Technology Advisory GroupLearn Documentation Wiki Community Blog Video Library Project History Development RoadmapDownload DNN Store Language Packs Manuals Nightly BuildsSecurity Policies Security Center

Blog

About

News Press Releases News Coverage Press KitCareersContact DNN

QA

Ideas Test

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen
HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Error: User Registration is currently unavailableError: User Registration is currently unavailable
Previous
 
Next
New Post
3/14/2011 9:08 AM
 
roland kamsika


Joined: 3/3/2011
Posts: 19
My site seems to work fine, except that when new users try to register using an email from outside my domain, they get the error "Error: User Registration is currently unavailable". Their account is still created, and everything else seems to work. I get an admin email telling me about their registration.

If they use an email address from my domain then there is no problem and the registration works fine.

I have read the threads concerning this issue, and have set the Host user email to be the same as the site email, but this does not solve the problem.
The logged error is:

ModuleId: -1
ModuleDefId: -1
FriendlyName: User Registration
ModuleControlSource: DesktopModules/Admin/Security/ManageUsers.ascx
AssemblyVersion: 5.6.1
PortalID: 0
PortalName: Clinical Solutions
UserID: -1
UserName:
ActiveTabID: 41
ActiveTabName: Home
RawURL: /register.aspx?returnurl=http%3a%2f%2fclinicalsolutions.uk.com%2fhome.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://clinicalsolutions.uk.com/register.aspx?returnurl=http%3a%2f%2fclinicalsolutions.uk.com%2fhome.aspx
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/534.16 (KHTML, like Gecko) Chrome/10.0.648.133 Safari/534.16
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 74ba4691-229b-4085-a12e-a03efa951f2c
InnerException: Mailbox unavailable. The server response was: <roland.kamsika@gmail.com> No such user here
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Net.Mail.SmtpTransport.SendMail
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Mailbox unavailable. The server response was: <roland.kamsika@gmail.com> No such user here ---> System.Net.Mail.SmtpFailedRecipientException: Mailbox unavailable. The server response was: <roland.kamsika@gmail.com> No such user here at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception) at System.Net.Mail.SmtpClient.Send(MailMessage message) at DotNetNuke.Services.Mail.Mail.SendEmail(String fromAddress, String senderAddress, String toAddress, String subject, String body) at DotNetNuke.Services.Mail.Mail.SendMail(UserInfo user, MessageType msgType, PortalSettings settings) at DotNetNuke.Entities.Modules.UserModuleBase.CompleteUserCreation(UserCreateStatus createStatus, UserInfo newUser, Boolean notify, Boolean register) at DotNetNuke.Modules.Admin.Users.ManageUsers.UserCreateCompleted(Object sender, UserCreatedEventArgs e) --- End of inner exception stack trace ---
Source:
Server Name: WEBSERVER2
 
New Post
3/14/2011 10:10 AM
 
William Severance


www.wesnetdesigns.com
Joined: 2/18/2005
Posts: 3253
In Host --> Host Settings have you set up the SMTP Server Settings to use basic authentication with a user account (usually email address) and password as required by you SMTP server? Some shared hosting providers do not allow sending mail to addresses outside the site's domain unless first authenticated. Some even when first authenticated do not permit the send from email to be in a domain other than the one authenticated. That is a particular problem in a multi-portal setting as most email notifications, including those used for user registration are sent using not the host user's but rather the portal administrator's account email as the send from address.

For example:

In host settings: SMTP Server Settings has server and SMTP basic authentication login account in the domain xyz.com.
Portal administrator account has email address of admin@abc.com.

Unless hosting provider allows email relay, email will be blocked to recipients with email addresses outside of domain xyz.com when sent from admin@abc.com but will be allowed when sent from admin@xyz.com.
Bill, WESNet Designs
Team Lead - DotNetNuke Gallery Module Project (Not Actively Being Developed)
Extensions Forge Projects . . .
Current: UserExport, ContentDeJour, ePrayer, DNN NewsTicker, By Invitation
Coming Soon: FRBO-For Rent By Owner
 
New Post
3/14/2011 10:45 AM
 
roland kamsika


Joined: 3/3/2011
Posts: 19
That solved the problem! Many Thanks!

Roland
 
 Page 1 of 1
Previous
 
Next
HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Error: User Registration is currently unavailableError: User Registration is currently unavailable


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out