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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Retrieve Password option is currently unavailableRetrieve Password option is currently unavailable
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9/8/2011 4:53 PM
 
Millerj


Joined: 8/4/2011
Posts: 10
I have a brand new installation of DNN 6.0. I created one "normal" user using the Register feature on my home page. When I tried to test the password retrieval feature, I consistently receive this message:
Retrieve Password option is currently unavailable.
What have I missed? I am new to DNN, but I have looked at all of the settings I can think of. Thanks!
 
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9/9/2011 8:29 AM
Accepted Answer 
cathal connolly


cathal connolly's Avatar

www.cathal.co.uk
Joined: 4/9/2003
Posts: 9676
please make sure that enablePasswordRetrieval is set in your web.config
Buy the new Professional DNN7: Open Source .NET CMS Platform book Amazon US
 
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9/9/2011 9:34 AM
 
Millerj


Joined: 8/4/2011
Posts: 10
Thank you, but - yes, it is set to "true". I was pretty sure I had checked that yesterday. Here is the full text:
<add name="AspNetSqlMembershipProvider" type="System.Web.Security.SqlMembershipProvider" connectionStringName="SiteSqlServer" enablePasswordRetrieval="true" enablePasswordReset="true" requiresQuestionAndAnswer="false" minRequiredPasswordLength="7" minRequiredNonalphanumericCharacters="0" requiresUniqueEmail="true" passwordFormat="Encrypted" applicationName="DotNetNuke" description="Stores and retrieves membership data from the local Microsoft SQL Server database" />
      </providers>
    </membership>
 
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9/9/2011 11:16 AM
 
Millerj


Joined: 8/4/2011
Posts: 10
OMG!!! I can't believe I overlooked this -- I had not set up my SMTP!
I just looked at the logs (Admin Features > Site log). There - big and bold in red - I can see the Password Sent Failure notices - SMTP not configured. Oh well...another learning milestone!
 
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