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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Cannot add user - DNN 6.0.1Cannot add user - DNN 6.0.1
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11/1/2011 9:06 AM
 
Sebastian Leupold


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www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
also make sure, debug is turned off in web.config.
please clear your event log (and make sure, the database table is empty), maybe there are rows with invalid content.
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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11/1/2011 9:41 AM
 
ACollinson


Joined: 10/27/2011
Posts: 6
Hi Sebastian - the debug was already set to false and I cleared the event log (double checking the table was empty too) but this has not done anything. I have sent an email to the skin developers to see if they have had similar issues...

Thanks again,

Andrew
 
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11/4/2011 12:04 PM
 
ACollinson


Joined: 10/27/2011
Posts: 6
Had a reply from the skin developer. The issue cannot be a skin issue as the same problem occurs for the Dark Knight skin that comes with DNN installation. Also, I am able to add a Role to the site, which again would indicate it is not a skin issue.

Does anyone know whether a setting in Host, Page or Module settings would cause this issue of not being able to add a user??
 
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11/25/2011 9:20 AM
 
Imran Hameed

Joined: 1/15/2008
Posts: 3
Hi , I have the similar issue. I am using the DNN 6.01.01 . I can login through host but unable to add new users. In the event log it shows the following exceptions.

Message: DotNetNuke.Services.Exceptions.ModuleLoadException: The INSERT statement conflicted with the FOREIGN KEY constraint "FK_UserProfile_Users". The conflict occurred in database "SO-Upgrade", table "dbo.Users", column 'UserID'. The statement has been terminated. ---> System.Data.SqlClient.SqlException: The INSERT statement conflicted with the FOREIGN KEY constraint "FK_UserProfile_Users". The conflict occurred in database "SO-Upgrade", table "dbo.Users", column 'UserID'. The statement has been terminated. at System.Data.SqlClient.SqlConnection. (SqlException exception, Boolean breakConnection) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning() at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result) at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult result, String methodName, Boolean sendToPipe) at System.Data.SqlClient.SqlCommand.ExecuteNonQuery() at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(String connectionString, CommandType commandType, String commandText, SqlParameter[] commandParameters) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(String connectionString, String spName, Object[] parameterValues) at DotNetNuke.Security.Membership.Data.SqlDataProvider.UpdateProfileProperty(Int32 profileId, Int32 userId, Int32 propertyDefinitionID, String propertyValue, Int32 visibility, DateTime lastUpdatedDate) at DotNetNuke.Security.Profile.DNNProfileProvider.UpdateUserProfile(UserInfo user) at DotNetNuke.Security.Profile.DNNProfileProvider.UpdateTimeZoneInfo(UserInfo user, ProfilePropertyDefinitionCollection properties) at DotNetNuke.Security.Profile.DNNProfileProvider.GetUserProfile(UserInfo& user) at DotNetNuke.Entities.Users.UserInfo.get_Profile() at DotNetNuke.Entities.Modules.UserModuleBase.InitialiseUser() at DotNetNuke.Entities.Modules.UserModuleBase.get_User() at DotNetNuke.Modules.Admin.Users.ManageUsers.BindData() at DotNetNuke.Modules.Admin.Users.ManageUsers.OnLoad(EventArgs e) --- End of inner exception stack trace ---

Can some one help ?
Thanks in advance.
 
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11/25/2011 10:09 AM
 
ACollinson


Joined: 10/27/2011
Posts: 6

Your error log looks different to mine...

My problem appeared to "resolve itself" - I left the site alone for a few days to come back and find I could add a new user. It was totally frustration trying to resolve the problem and not much help given from DNN unfortunately - it was not the skin as they suggested! I can only assume there are some bugs in the software making it temperamental...

Sorry I can't be of any more help!
 
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