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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...useruser's can't register ever since upgrading to 5.6.7
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4/3/2012 6:34 PM
 
gopher49


Joined: 4/3/2012
Posts: 17

Whenever a user tried to register I get the below error in the event log.  I'm using gmail as my SMTP server and test emails send just fine.  What am I doing wrong?


Message: DotNetNuke.Services.Exceptions.ModuleLoadException: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required. Learn more at ---> System.Net.Mail.SmtpException: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required. Learn more at at System.Net.Mail.MailCommand.CheckResponse(SmtpStatusCode statusCode, String response) at System.Net.Mail.MailCommand.Send(SmtpConnection conn, Byte[] command, String from) at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception) at System.Net.Mail.SmtpClient.Send(MailMessage message) at DotNetNuke.Services.Mail.Mail.SendEmail(String fromAddress, String senderAddress, String toAddress, String subject, String body) at DotNetNuke.Services.Mail.Mail.SendMail(UserInfo user, MessageType msgType, PortalSettings settings) at DotNetNuke.Entities.Modules.UserModuleBase.CompleteUserCreation(UserCreateStatus createStatus, UserInfo newUser, Boolean notify, Boolean register) at DotNetNuke.Modules.Admin.Users.ManageUsers.UserCreateCompleted(Object sender, UserCreatedEventArgs e) --- End of inner exception stack trace ---


 
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4/4/2012 3:29 AM
 
Sebastian Leupold


Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
obviously the SMTP server settings in DNN Host Settings are not appropriate. please review settings and test it using the test button as well as sending a test mail to an external address from Admin > Newsletter (or register using a test account)
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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4/4/2012 2:40 PM
 
William Severance


www.wesnetdesigns.com
Joined: 2/18/2005
Posts: 3253

GMail requires that the outging (SMTP) mail server be setup (in Host -->Host Settings) as follows:

SMTP Server or Host: smtp.gmail.com:587
SMTP Authentication: Basic
Enable SSL: Checked
SMTP Username and Password: as provided by GMail.

Note in particular that port 587 is appended to the SMTP Server, separated by a colon and that Enable SSL is checked.

For more information, see the GMail help pages discussing on how to set up to use Gmail in thrid-party clients.

Also check that the email address for the administrator user specified in Admin --> Site Settings has been properly set and that it is in the same domain (gmail.com).

Bill, WESNet Designs
Team Lead - DotNetNuke Gallery Module Project (Not Actively Being Developed)
Extensions Forge Projects . . .
Current: UserExport, ContentDeJour, ePrayer, DNN NewsTicker, By Invitation
Coming Soon: FRBO-For Rent By Owner
 
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