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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Telerik dialogs require a HttpHandler registrationTelerik dialogs require a HttpHandler registration
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8/20/2012 6:00 PM
 
Mark Buelsing


Joined: 2/15/2007
Posts: 184

Hello good people. I have a DNN 6.01.05 site that I just moved to a newer server. It was working fine on the older server IIS6, SQL Server Express 2005. Now it is running on IIS 7 integrated mode and SQL Server express 2008. The site works, except when in edit content mode on one of the child portals I try to edit or create a link to an image or url. I get a pop-up error message. I do not get an error if I make a link in the parent portal.

-start error message

Web.config registration missing!

The Telerik dialogs require a HttpHandler registration in the web.config file. Please use the control's Smart Tag to add the handler automatically, or see the hep for more information: Controls > RadEditor > Dialogs > Introduction  - OK

-end of error message

When I close the error message, there is another small window with another error message stating:

--Start error message:

An error has occurred. DotNetNuke.Services.Exceptions.PageLoadException: The file '/school/DesktopModules/Admin/RadEditorProvider/DialogHandler.aspx' does not exist. ---> System.Web.HttpException: The file '/school/DesktopModules/Admin/RadEditorProvider/DialogHandler.aspx' does not exist. at System.Web.UI.Util.CheckVirtualFileExists(VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate) at System.Web.Compilation.BuildManager.GetVirtualPathObjectFactory(VirtualPath virtualPath, HttpContext context, Boolean allowCrossApp, Boolean throwIfNotFound) at System.Web.Compilation.BuildManager.CreateInstanceFromVirtualPath(VirtualPath virtualPath, Type requiredBaseType, HttpContext context, Boolean allowCrossApp) at System.Web.UI.PageHandlerFactory.GetHandlerHelper(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath) at System.Web.UI.PageHandlerFactory.GetHandler(HttpContext context, String requestType, String virtualPath, String path) at System.Web.HttpApplication.MaterializeHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) --- End of inner exception stack trace ---

-End error message 

This site has the RadEditor designated as the default editor. Can you help me sort out this error message please? And why does this only occur on the child portal and not the parent portal?
 
New Post
10/4/2012 6:18 PM
 
Mark Buelsing


Joined: 2/15/2007
Posts: 184
Still have this problem a month and a half later. I have uninstalled and reinstalled the RadEditorManager using the host - extensions page.I have compared the web.config to another installation with the same version of DNN (6.1.5) and found no differences with the entries that refer to telerik.

The error message implies that there is a file missing. See the message on the next line -

"An error has occurred. DotNetNuke.Services.Exceptions.PageLoadException: The file '/school/DesktopModules/Admin/RadEditorProvider/DialogHandler.aspx' does not exist. ---> "

However there is no such folder. the desktopmodules folder is in the httpdocs folder.( root)- I think it is some kind of pointer or redirection to the DesktopModules folder in the httpdocs folder and that the pointer is not set up right or is otherwise not working. "School" is the folder that I named a DNN child portal.

I do not get this error when using the parent web or on another child portal, Just the one named "school". Incidentally, "school" is the only portal with a text based folder name instead of the default numbered portal folders, eg 0,1,2,3.

Again, the error message pops up when I try to edit or create a link in an html module when either the telerik or the radeditor is the default editor.

Can anyone suggest something to try to fix this DDN install? Thanks in advance.
 
New Post
3/14/2013 9:14 AM
 
Matt Hall

Joined: 6/3/2009
Posts: 22
I'm having this same issue. Anybody have some pointers on this one?
 
New Post
6/27/2013 2:18 PM
 
ryandoom


Joined: 10/6/2008
Posts: 16
I had this issue with iFinity URL rewrite installed. It was rewriting some paths that should not be rewritten when using Child Portals. Adding some rules to the regex exclusion solved it.

doNotRedirectRegex="LinkManager|DesktopModules|RadEditor|DialogHandler|DialogName"

You might be able to figure out what the problem is be using Google Chrome.
Open up Inspector, go to the Network tab.

Refresh the page, see if anything comes up red as missing / un-available.

See if the URL path is wrong or if any of those files don't exist or are not an disk. That's how I determined that iFinity was rewriting the URL and making it break. Adding some Regex to prevent it from rewriting those URLs did the trick.
 
New Post
1/13/2014 2:52 AM
 
Kamran Shahid


Joined: 3/13/2006
Posts: 150

I am also having same issue as mentioned in my post at  http://www.ifinity.com.au/Products/Su...

My Versions of Dll are 

telerik 2012.2.724.35
dnn 6.2.4.63

I have also tried with the  doNotRedirectRegex  but no use [I may be applying it incorrectly.so please help me in my mentioned post about the correct expression]

Please let me know what can i do
 
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