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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Can't activate DNN ProfessionalCan't activate DNN Professional
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9/8/2012 8:17 AM
 
Robert Everland


Joined: 3/14/2012
Posts: 7

I know this may not be the best place to ask this question, but I don't know how long it will take for support to get to me and I am hoping someone else has had this issue.

I installed the update to 6.2.2 Community. Then I installed the update to Professional. It says DNN Professional in the host settings.  I then try to activate my license, but the screen that has the activate your license isn't the correct module and even though I added the module and activated the license I get the message on every page that this is an unregistered copy of DNN. I had to revert back to my 6.0 version of DNN because this is a production site. I successfully did this process in our development environment so I have no idea what is going on. Any help would be appreciated.
 
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9/8/2012 9:52 AM
 
Sebastian Leupold


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Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
AFAIK, you should download and install Upgrade for DNN professional, available on your customer account, instead of upgrading to DNN CE first. current Version is 6.2.3
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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9/9/2012 4:25 PM
 
Robert Everland


Joined: 3/14/2012
Posts: 7

I tried this, still won't work.
 
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9/10/2012 12:02 AM
 
Robert Everland


Joined: 3/14/2012
Posts: 7
I figured out what the issue is. DNN Professional has some sort of corruption if anyone tries to access the site while the update is being completed. It appears that all of the files get copied, but something causes it to think parts of it are still DNN Community. I reverted to my previous version tons of times and reinstalled and the last thing I did was lock the server down to one ip address and that was what allowed me to finally get the professional version installed. Horrible time trying to figure this out, just so I could put my activation number.
 
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9/10/2012 3:16 AM
 
Sebastian Leupold


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Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
glad you got it solved. have fun using DNN.
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Can't activate DNN ProfessionalCan't activate DNN Professional


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