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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Insert Image does not display filesInsert Image does not display files
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10/8/2012 12:14 PM
 

I am running a small website using DNN 6.01.03 Community Edition

One of the users, defined to the system as an administrator, is trying to add a picture to an HTML module on the website home page.

He is able to use the editor to update the text with no issues.

He is able to upload image files to a folder in the Portal Root directory called UserUploads, which has the right access rights to the underlying hosting service directory to permit web user updates., by using the Admin / File Handler function of DNN.

When editing the content of a module on the home page (actually for him it doesn't matter which page) if he clicks on the paperclip control button and selects insert image - he gets the right pop-up image manager screen, but there are no folders or files displayed in the list on the left hand side. In other words the image manager is not showing the Portal Root Directory as would normally be expected.

The problem  occurs with both Firefox and Internet Explorer.

I can carry out the function using my administrator id with no issues.

Does anyone have any idea what could cause this difference in behaviour.

Thanks, Shane

 
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10/8/2012 8:08 PM
 
try upgrading, at least to 6.1.5

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
New Post
10/9/2012 5:16 AM
 
Sebastian Leupold wrote:
try upgrading, at least to 6.1.5

 Hi Sebastian, thanks for taking time to look at the problem affecting my user. Just wondering if you know what is causing the problem and are therefore able to confirm that the problem is fixed in 6.1.5 or if you are just giving good general advice to upgrade.

Regards, Shane

 
New Post
10/10/2012 2:35 PM
 

Bump.

Is there anyone who knows why the image handler, when called from the editor, fails to display a list of files?

 
New Post
10/11/2012 2:21 AM
 
Duane, which version of DNN are you running now?

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Insert Image does not display filesInsert Image does not display files


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