Products

Evoq Content Overview Content Creation Workflow Asset Management Mobile Responsive Personalization Content Analytics SEO Integrations Security Website PerformanceEvoq Engage Overview Community Management  Dashboard  Analytics  Member Profile Gamification Advocate Marketing Community Engagement  Ideas  Answers  Discussions  Groups  Wikis  Events Mobile ReadyDNN Support PackagesEvoq: CMS FeaturesEvoq OnDemandCompare DNN's CMS Products

Solutions

Content Management SystemMulti-Channel PublishingDigital MarketingOnline Community ManagementIntranet Software SolutionOur CustomersPrime

Resources

Test DrivesSchedule A DemoDocumentation CenterWebinarsWhite PapersProduct ManualsRequest PricingData SheetsCase StudiesEvoq Preferred Products Content Management Ecommerce Forms Identity Management and Authentication Site Management Social Themes

Partners

DNN Partners Partner Directory Become a DNN Partner Partner Program Overview  Hosting  Implementation  ISV  Training  Competencies

Community

Participate Ask a Question Forums Community Showcase DNN MVP  Program Overview  Lifetime MVPs  Honorary MVPs Subscribe to DNN Digest Advisory Groups  Awareness Advisory Group  Developer Advisory Group  Partner Advisory Group  Technology Advisory GroupLearn Documentation Wiki Community Blog Video Library Project History Development RoadmapDownload DNN Store Language Packs Manuals Nightly BuildsSecurity Policies Security Center

Blog

About

News Press Releases News Coverage Press KitCareersContact DNN

QA

Ideas Test

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen
HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Can't login with host account - A critical error has occurred. An unexpected error has occurred Can't login with host account - A critical error has occurred. An unexpected error has occurred
Previous
 
Next
New Post
10/1/2013 11:52 AM
 
Robert Fulop


www.fruitsteading.com/
Joined: 10/3/2009
Posts: 153

I'm on dnn platform 7.0.4. The only change since my last successful login is upgrading the FaQ module.

Error details from admin event log:

Page Load Exception 

RawURL: /login.aspx?ReturnUrl=%2fDefault.aspx%3ftabid%3d1279%26error%3dAn%2520unexpected%2520error%2520has%2520occurred

AbsoluteURL: /Default.aspx

AbsoluteURLReferrer: http://www.fruitsteading.com/login.aspx?ReturnUrl=%2fDefault.aspx%3ftabid%3d1279%26error%3dAn%2520unexpected%2520error%2520has%2520occurred

UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0

DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke

ExceptionGUID: cceceebc-1316-4396-97be-1f641d5aa783

InnerException: Object reference not set to an instance of an object.

FileName:

FileLineNumber: 0

FileColumnNumber: 0

Method: DotNetNuke.Security.Membership.AspNetMembershipProvider.UserLogin

StackTrace:

Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Security.Membership.AspNetMembershipProvider.UserLogin(Int32 portalId, String username, String password, String authType, String verificationCode, UserLoginStatus& loginStatus) at DotNetNuke.Entities.Users.UserController.ValidateUser(Int32 portalId, String username, String password, String authType, String verificationCode, String portalName, String ip, UserLoginStatus& loginStatus) at DotNetNuke.Modules.Admin.Authentication.Login.OnLoginClick(Object sender, EventArgs e) at System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e) at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.LinkButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---

 
 
New Post
10/3/2013 4:22 PM
 
cathal connolly


cathal connolly's Avatar

www.cathal.co.uk
Joined: 4/9/2003
Posts: 9676
I don't know why that might cause an issue, the message may be a red herring (i.e. an exception earlier is bubbling up) - try setting the log4net configuration to All to see if it captures anything else (http://www.dnnsoftware.com/wiki/Page/log4net-In-DotNetNuke). Also, can you log in with another user or is the issue only with the host user?
Buy the new Professional DNN7: Open Source .NET CMS Platform book Amazon US
 
New Post
10/3/2013 5:51 PM
 
Sebastian Leupold


Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
this is for sure not caused by FAQ module, most likely, there is a user profile containing invalid data.
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
New Post
9/15/2014 9:26 PM
 
Robert Fulop


www.fruitsteading.com/
Joined: 10/3/2009
Posts: 153
cathal connolly wrote:
I don't know why that might cause an issue, the message may be a red herring (i.e. an exception earlier is bubbling up) - try setting the log4net configuration to All to see if it captures anything else (http://www.dnnsoftware.com/wiki/Page/log4net-In-DotNetNuke). Also, can you log in with another user or is the issue only with the host user?

Thanks Cathal, no issues with other users just the built in "host" account, the problem is I can't upload blogs via Windows Live Writer because of this.. here's the log4net details:

 

2014-09-15 21:16:27,435 [s17039828][Thread:11][FATAL] DotNetNuke.Framework.PageBase - An error has occurred while loading page.

System.NullReferenceException: Object reference not set to an instance of an object.

   at DotNetNuke.Security.Membership.AspNetMembershipProvider.UserLogin(Int32 portalId, String username, String password, String authType, String verificationCode, UserLoginStatus& loginStatus)

   at DotNetNuke.Entities.Users.UserController.ValidateUser(Int32 portalId, String username, String password, String authType, String verificationCode, String portalName, String ip, UserLoginStatus& loginStatus)

   at DotNetNuke.Modules.Admin.Authentication.Login.OnLoginClick(Object sender, EventArgs e)

   at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument)

   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

2014-09-15 21:16:27,435 [s17039828][Thread:11][ERROR] DotNetNuke.Services.Exceptions.Exceptions - ~/Default.aspx?tabid=1316&error=terminate

System.NullReferenceException: Object reference not set to an instance of an object.

   at DotNetNuke.Security.Membership.AspNetMembershipProvider.UserLogin(Int32 portalId, String username, String password, String authType, String verificationCode, UserLoginStatus& loginStatus)

   at DotNetNuke.Entities.Users.UserController.ValidateUser(Int32 portalId, String username, String password, String authType, String verificationCode, String portalName, String ip, UserLoginStatus& loginStatus)

   at DotNetNuke.Modules.Admin.Authentication.Login.OnLoginClick(Object sender, EventArgs e)

   at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument)

   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

2014-09-15 21:16:27,679 [s17039828][Thread:11][ERROR] DotNetNuke.Services.Exceptions.Exceptions - DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object.

   at DotNetNuke.Security.Membership.AspNetMembershipProvider.UserLogin(Int32 portalId, String username, String password, String authType, String verificationCode, UserLoginStatus& loginStatus)

   at DotNetNuke.Entities.Users.UserController.ValidateUser(Int32 portalId, String username, String password, String authType, String verificationCode, String portalName, String ip, UserLoginStatus& loginStatus)

   at DotNetNuke.Modules.Admin.Authentication.Login.OnLoginClick(Object sender, EventArgs e)

   at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument)

   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

   --- End of inner exception stack trace ---
 
New Post
9/16/2014 11:15 AM
 
cathal connolly


cathal connolly's Avatar

www.cathal.co.uk
Joined: 4/9/2003
Posts: 9676
do you mean you can't use the host account or all accounts cause the problem with windows live writer?
Buy the new Professional DNN7: Open Source .NET CMS Platform book Amazon US
 
 Page 1 of 2
12Next 
Previous
 
Next
HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Can't login with host account - A critical error has occurred. An unexpected error has occurred Can't login with host account - A critical error has occurred. An unexpected error has occurred


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out