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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Dnn 7.2.1 New user added does not show upDnn 7.2.1 New user added does not show up
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1/30/2014 8:52 PM
 
Robert Eggleston


Joined: 11/3/2013
Posts: 2

After a fresh install of Dnn CE 07.02.01, I was adding users while logged in as the Super User. The 8th user added did not appear in the Users Accounts listing. I tried to re-enter the user and received the following error: “A User Already Exists For the Username Specified. Please Register Again Using A Different Username.” This user does not show up in the User Accounts or the Member Directory.  I cannot login with this Username. After checking the database, I can see where this user is listed in the aspnet tables but not in the User(s) tables.  The 9th user was added properly.

 

I would really like to use this Username (it’s mine). Does anyone know how to best correct this without having to start over?
 
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1/30/2014 9:30 PM
 
Sebastian Leupold


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www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
you will need to enter the database. it looks like there is a record in Users table, but a record in userportals table is missing
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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1/31/2014 10:34 PM
 
Robert Eggleston


Joined: 11/3/2013
Posts: 2
Sebastian Leupold wrote:

you will need to enter the database. it looks like there is a record in Users table, but a record in userportals table is missing

 

The aspnet_Users and aspnet_Membership tables show all 9 records. UserPortals, Users and UserProfile tables only show 8 of the 9 records. Will deleting the records from the aspnet tables correct this? How do I correct the problem?
 
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2/1/2014 7:29 AM
 
Sebastian Leupold


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www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
if there is a user missing in DNN users table, you may remove associated record from asp_net tables as well, but usually it should not harm unless you want to re-use the same username.
Superusers created in Host Menu > Superuser Accounts will not get records in UserPortals table created.
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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2/22/2018 10:06 PM
 
Net Potential


Joined: 1/22/2009
Posts: 22
Ah, it was missing from the UserPortals table! Thanks! I wonder how it went missing from there?
NetPotential
Web Design Auckland: www.netpotential.co.nz
 
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