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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Upgrade caused issues with Password ResetUpgrade caused issues with Password Reset
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4/9/2014 4:17 PM
 

Hi.

I think I stumbled upon a bug with the [Reset Password] functionality.  When used, it sends the email to user with a link to reset, but the new password won’t actually work to log into system. I upgraded from DNN 7.0.6 to 7.1.2

Also, when I manually reset that user’s password, they received the same email with a link to reset, AND the new password I set for them also doesn’t work to log into system.

Is this a known issue? Does any of you know if it has been fixed in later DNN versions?

Thanks!


Interzoic Media www.interzoic.com
Accord LMS – Affordable, Flexible, Scalable - The Right Choice
 
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4/10/2014 5:09 AM
 
if you are using a language other than English or a customized email template, you might need to update the link within the resource, using the language editor.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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4/10/2014 8:29 AM
 
Hi Sebastian, thanks for the input.

I'm not using any additional language pack, only the default English setup. No customized email template either, just the standard one.
What key on the Language editor should I look up to update the link you write about?

Thanks!

Interzoic Media www.interzoic.com
Accord LMS – Affordable, Flexible, Scalable - The Right Choice
 
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4/10/2014 11:42 AM
 
As Sebastian says this can happen if you are using a language pack that hasn't got the updated entries, or if you create a portal specific version of the globalresources script (which is pretty rare, so its likely the first). Look for the

EMAIL_PASSWORD_REMINDER_BODY and EMAIL_USER_REGISTRATION_PUBLIC_BODY text and edit it to use the new PasswordResetToken value e.g.

Link to reset password: http://[Portal:URL]/default.aspx?ctl=PasswordReset&resetToken=[Membership:PasswordResetToken]

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