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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Help Please - published page vanishedHelp Please - published page vanished
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1/5/2016 12:04 PM
 
Andre YPB


Joined: 11/6/2011
Posts: 78

Hi Guys,

I'm not sure if this is the correct place to post but couldn't see a general support section. One of my clients is having an issue with her website - a published page cannot be seen while logged out. If you login as super user you cant see the page and all the permissions are correctly set.

I unpublished and re-published the page just to reset the permissions. This did not work. I then deleted the page and deleted it from the recycle bin and recreated the page from a template - same thing - still cannot see the page when logged out.

I cleared the cache and recycled the application pool as well as upgraded to the latest version of dnn (it was on 1 version down previously).

The page should show when you go to the following link but doesn't and shows a permissions error instead:

http://www.indivijewelistic.co.uk/onl...

Thank you for your time and help.

Andre

 
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1/6/2016 4:51 AM
 
Sebastian Leupold


Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
Which DNN version are you running?
Are you using a special name?
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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1/6/2016 7:09 AM
 
Andre YPB


Joined: 11/6/2011
Posts: 78

The latest available version.

What's a special name? 

the name of the page is Online Shop - no special characters.

The page has been working for nearly a year and suddenly vanished for no reason. I can't see anything related in the eventlog
 
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1/6/2016 12:55 PM
 
DNNMonster

Joined: 4/9/2009
Posts: 159

I might create a test page and verify that you are able to properly set permissions on a different page.  That would isolate it to a page specific issue even though you pretty much know this is the case.  It looks like you are using NBStore so you should be able to recreate that page by adding the Product View Module, the Category Menu Module, and the Mini Cart Module without much difficulty. If you can recreate that page successfully as a test page, then I might just then delete the old page and rename the test page.  Otherwise if you work with SQL I would be looking at the TabPermission db table and trying to find an anomaly to that page's TabId's data.   

Double and Triple Check your Page Settings Permissions.  I've sometimes set a Module's Permissions when I meant to set a Page Settings level permission.  
 
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1/6/2016 5:22 PM
 
Sebastian Leupold


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Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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