Index was outside the bounds of the array.

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Index was outside the bounds of the array.

9/4/2016 11:57 PM

Joubert Sarte

Joined: 11/4/2015

Posts: 15

Index was outside the bounds of the array.

Site is down.

System.Exception: Unhandled Error:  ---> System.IndexOutOfRangeException: Index was outside the bounds of the array.
   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)
   at DotNetNuke.Entities.Users.UserController.GetCachedUser(Int32 portalId, String username)
   at DotNetNuke.HttpModules.Membership.MembershipModule.AuthenticateRequest(HttpContextBase context, Boolean allowUnknownExtensinons)
   at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
   --- End of inner exception stack trace ---

9/5/2016 4:21 AM

Sebastian Leupold

www.dnnwerk.de
Joined: 3/8/2004

Posts: 46212

Re: Index was outside the bounds of the array.

which authentication options did you enable?
Which DNN version are you running?
What was changed just before?
Are you able to solve it by recycling the application / IIS app pool?

Cheers from Germany,
Sebastian Leupold

Speed up your DNN Websites with TurboDNN

9/5/2016 5:26 PM

Joubert Sarte

Joined: 11/4/2015

Posts: 15

Re: Index was outside the bounds of the array.

We only using the default DNN authentication.

DNN 7.3.2

Before the client see the error. We have only a scheduled app recycle.

Yes, after we force the app recycle the site is back. Our concern is how to prevent this kind of issue.

9/6/2016 3:37 AM

Sebastian Leupold

www.dnnwerk.de
Joined: 3/8/2004

Posts: 46212

Re: Index was outside the bounds of the array.

is this happening frequently?

Cheers from Germany,
Sebastian Leupold

Speed up your DNN Websites with TurboDNN

2/28/2017 1:37 AM

Ben Willard

Joined: 6/6/2011

Posts: 10

Re: Index was outside the bounds of the array.

We actually just got this error today and our version is 8.0.4. Was this bug actually fixed in the future version of DNN?

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Index was outside the bounds of the array.

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