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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Can't login to one of my portals as Host anymoreCan't login to one of my portals as Host anymore
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10/27/2016 12:23 PM
 
Edoardo Antonini


Joined: 12/11/2006
Posts: 137

Recently I haven't been able to login as Host on one of my installation portals.

/Default.aspx?tabid=1644&error=An%20unexpected%20error%20has%20occurred

I get this unexpected error message and I get redirected on the homepage. Is there a way to solve this problem? All the other portals work fine, it's just one of them that's messed up for some reason.

Any idea how to work around this problem? I've seen a similar thread but it's 2 years old and nobody answered once the guy that had the problem said he was able to login with another account. 

Unfortunately I'm not as lucky. I tried and can't login with another account.

Any idea anyone?

I'm using DNN 07.04.02 (216) framework 4.0

Thanks
 
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10/27/2016 2:16 PM
 
Joseph Craig


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Joseph Craig's Avatar

Joined: 7/24/2006
Posts: 1441
If you can look at the EventLog table using SQL Server Management Studio, you may be able to see some additional details that help identify the problem.


Joe Craig
Patapsco Research Group, Ellicott City, MD
DotNetNuke Development and Services (http://patapscorg.com)
 
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10/28/2016 3:53 AM
 
Sebastian Leupold


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www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
just to add: in DNN 7.4.2, you should inspect the details of the errors in view vw_eventlog, as the table doesn't include details of exceptions anymore.
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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10/28/2016 9:14 AM
 
Edoardo Antonini


Joined: 12/11/2006
Posts: 137

I looked into the event log and got this strange duplicate primary key violation error. I had always been able to log into this portal before and I can login to all my other portals on the same installation with this same superuser. I partially solved on my production server by adding a new user and making it superuser via database but this doesn't work on my local copy because recaptcha isn't working and I can't register new users..

Is there a way to deactivate recaptcha via database without having to login to the website, since I can't do that. On my Local installation while I was playing around with the aspnetUsers table and the users table I changed something that was apparently harmless but now I can't login to ANY of my portals as host :(

I must have done something wrong. Given I can't register because recaptcha is down and I can't login as host because something must have gone very wrong when I deleted one apparently useless row in the Users table, Is there a workaround I can use in order to avoid having to restore the origina DB and go through the whole process of eliminating the portals I don't need once again?

Here is the Primary key error I got when I tried to login.

Now I can't see what the error is unless it can be done by looking directly in the database. I still have access there.

RawUrl:/Home/tabid/1644/ctl/Login/Default.aspx?returnurl=%2fHome%2ftabid%2f1644%2fDefault.aspx

Referrer:http://www.mydomain.com/Home/tabid/1644/ctl/Login/Default.aspx?returnurl=%2fHome%2ftabid%2f1644%2fDefault.aspx

UserAgent:Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.71 Safari/537.36

ExceptionHash:ztEeFTcu6GX5YT5iGkcZ1A==

Message:Violation of UNIQUE KEY constraint 'IX_Users'. Cannot insert duplicate key in object 'dbo.Users'. The duplicate key value is (email@mydomain.com). Cannot insert duplicate key row in object 'dbo.aspnet_Users' with unique index 'aspnet_Users_Index'. The duplicate key value is (a8da8e48-49ee-441d-bf3d-df2a2ce72582, email@mydomain.com). The statement has been terminated. The statement has been terminated.

StackTrace:

InnerMessage:Violation of UNIQUE KEY constraint 'IX_Users'. Cannot insert duplicate key in object 'dbo.Users'. The duplicate key value is (email@mydomain.com). Cannot insert duplicate key row in object 'dbo.aspnet_Users' with unique index 'aspnet_Users_Index'. The duplicate key value is (a8da8e48-49ee-441d-bf3d-df2a2ce72582, email@mydomain.com). The statement has been terminated. The statement has been terminated.

InnerStackTrace:

   at System.Data.SqlClient.SqlConnection. (SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)

   at System.Data.SqlClient.SqlInternalConnection. (SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)

   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)

   at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)

   at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)

   at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, SqlDataReader ds)

   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean asyncWrite)

   at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean asyncWrite)

   at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()

   at PetaPoco.Database.Execute(String sql, Object[] args)

   at DotNetNuke.Data.PetaPoco.PetaPocoHelper.ExecuteNonQuery(String connectionString, CommandType type, Int32 timeout, String sql, Object[] args)

   at DotNetNuke.Data.SqlDataProvider.ExecuteNonQuery(String procedureName, Object[] commandParameters)

   at DotNetNuke.Data.DataProvider.ChangeUsername(Int32 userId, String newUsername)

   at DotNetNuke.Security.Membership.AspNetMembershipProvider.ChangeUsername(Int32 userId, String newUsername)

   at DotNetNuke.Modules.Admin.Authentication.Login.OnLoginClick(Object sender, EventArgs e)

   at System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e)

   at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument)

   at System.Web.UI.WebControls.LinkButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument)

   at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)

   at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)

   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
 
New Post
4/10/2017 2:50 AM
 
Dylan72

Joined: 7/30/2008
Posts: 38
I have this exact problem too.

Here's what I had:
I had a single portal site running 7.4.2. I added a new portal to it. Super User Logins worked fine on both the original site and the new one. I set up the new portal to use email address as login (which isn't really necessary as it is an info only site.)

Then I upgraded to latest DNN 9.0.2

After the upgrade, I can still login to the original portal using the SU account, but cannot login to the new portal. I get the same error as above in the vent log regarding a duplicate key.

I will be trying to adjust the username setting int he database, but not sure where it lives. Interested to know how you fixed it.
 
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